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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Good
September 17, 2017

Slow delivery. Took 2 weeks to get here. Good pricing overall. Food experience. Only issue was shipping time.

Date of experience: September 16, 2017
MARY B.
0 reviews
0 helpful votes
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Was very easy this time
September 16, 2017

Was very easy this time. Much easier than before. Thanks

Date of experience: September 16, 2017
Florida
1 review
0 helpful votes
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Convenientt
September 17, 2017

Your site makes things a lot easier and much more convenient then having to take a 45 minute drive to complete the process.

Date of experience: September 16, 2017
Florida
1 review
0 helpful votes
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I placed my order on the 7th of September. It was supposed to be express. It arrived eight days later and I do not consider this to be EXPRESS MAIL? One third of my total bill was a fee for this and a fee for that. I do not think that is fair or right. We must have our vehicles registered by law and paying for a service and not receiving it is as bad a price gauging in a hurricane.

Date of experience: September 15, 2017
ETAGS I. — eTags Rep
over a year old

Hi Doug, we are sorry to hear that you have had an unsatisfactory experience. While Hurricane Irma in Florida did cause delays in delivery across the state, we can certainly understand that expectations on prompt delivery still apply. Please do not hesitate to contact our support team by phone or email to see how they can be of more assistance.

Maryland
1 review
0 helpful votes
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Excellent
September 16, 2017

So glad I found this service... worth every penny! Save time, travel and aggravation; simple and quick response.

Date of experience: September 15, 2017
BARBARA L.
0 reviews
0 helpful votes
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Easy quick done!
September 15, 2017

Easy quick done!

Date of experience: September 15, 2017
Florida
2 reviews
0 helpful votes
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Too expensive
September 16, 2017

The Service is way too expensive even if they get it to you fast. Paying all the ad on fees adds up to more in the registration cost.

Date of experience: September 15, 2017
MARITZA A.
0 reviews
0 helpful votes
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It's wonderful
September 14, 2017

It's wonderful

Date of experience: September 14, 2017
cynthia k.
0 reviews
0 helpful votes
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Quick and easy
September 14, 2017

Quick and easy

Date of experience: September 14, 2017
California
1 review
0 helpful votes
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I didn't have to fuss with the DMV website and I was able to ship to my new address. Very straight forward ordering process and it only took me about 5 minutes.

Date of experience: September 14, 2017
ETAGS I. — eTags Rep
over a year old

Hi Andrea, thanks for your feedback. We are glad to hear that you found our website easy to use and we look forward to helping you complete future renewals.

Racquel F.
0 reviews
0 helpful votes
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Easy
September 14, 2017

Easy

Date of experience: September 14, 2017
Chris M.
0 reviews
0 helpful votes
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Very quick and simple to use I will use it again also tags came very quickly

Date of experience: September 14, 2017
Judith S.
0 reviews
0 helpful votes
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I have not received the tags yet
September 14, 2017

I have not received the tags yet. Please advise.

Date of experience: September 13, 2017
Shirley S.
0 reviews
0 helpful votes
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I was very pleased...
September 14, 2017

I was very pleased...

Date of experience: September 13, 2017
Glenn S.
2 reviews
0 helpful votes
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My shopping experience was great on line
September 13, 2017

My shopping experience was great on line.

Date of experience: September 13, 2017
Florida
1 review
0 helpful votes
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I have not received my registration in the mail on September 5th because of hurricane Irma. Hopefully it will catch up to me in the next days.

Date of experience: September 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Nancy, Hurricane Irma in Florida has indeed resulted in some delivery delays but everything ordered before the hurricane hit should be delivered by now. If you have still not received your registration, please contact our Customer Support team by phone or email at your earliest convenience.

California
1 review
0 helpful votes
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We have been using etags for several years and it never disappoints... fast and easy! Clearly the best way to renew!

Date of experience: September 13, 2017
California
1 review
0 helpful votes
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It was easy and fast.
September 14, 2017

I order my etags from here, it was super easy and fast. Got em 2 days later, etags is the way to go. I will keep doing etags from now on

Date of experience: September 13, 2017
Gjergji K.
0 reviews
0 helpful votes
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Easy website to use but did't like the fee of the eTags. In the past I've always had done the renew for only $36.10 and this time I paid $66... :(

Date of experience: September 13, 2017
Lisa D.
0 reviews
0 helpful votes
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My main complaint is how my card information was obtained before telling me the finalized price.

Date of experience: September 13, 2017