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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Donald P.
0 reviews
0 helpful votes
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Excellent...
September 28, 2017

Excellent... Everything was fine, but there were extra charges for shipping and credit card about which I did not have advance notice, to my knowledge

Date of experience: September 28, 2017
MARTHA H.
0 reviews
0 helpful votes
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Love the convenience!
September 28, 2017

Love the convenience! Thank you Florida!

Date of experience: September 28, 2017
Douglas L.
0 reviews
0 helpful votes
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On my first try credit card was not accepted
September 28, 2017

On my first try credit card was not accepted. Had to resubmit all information twice. No big deal but mildly irritating.

Date of experience: September 28, 2017
Aldo B.
0 reviews
0 helpful votes
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The experience was fine, the cost was too much!
September 28, 2017

The experience was fine, the cost was too much!

Date of experience: September 28, 2017
Jamsheed A.
0 reviews
0 helpful votes
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Easy and convenient
September 28, 2017

Easy and convenient

Date of experience: September 28, 2017
Kevin E.
4 reviews
0 helpful votes
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Was A Smooth Experience!
September 28, 2017

Was A Smooth Experience!

Yes, Very Smooth! I Do Have A Question! It's Been Quite A While Since New Metal License Plates. How Often Are These Now Issued? I Noticed My Plates Are Getting Weather Worn & & Fading. Please Reply! Thanks, Kevin

Date of experience: September 28, 2017
WILLIAM P.
0 reviews
0 helpful votes
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Great
September 28, 2017

Great. Very easy to order on line.

Date of experience: September 28, 2017
Lillian V.
0 reviews
0 helpful votes
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Don't need any ads or extras,just the registration bill.

Date of experience: September 28, 2017
Thomas Y.
3 reviews
0 helpful votes
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Easy so far
September 28, 2017

Easy so far

Date of experience: September 28, 2017
Virginia
1 review
0 helpful votes
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Very quick!
September 29, 2017

Ordered on line and at about 7 business days it arrived! I think it was worth it, no lines, no wait time and no hassle looking for parking!

Date of experience: September 28, 2017
Virginia
1 review
0 helpful votes
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Great!
September 29, 2017

Process is costly, but efficient and effective. I received such a rapid response-glad I used etags. Thank you.

Date of experience: September 28, 2017
WAYNE Q.
0 reviews
0 helpful votes
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Easy, Fast
September 28, 2017

Easy, Fast

Date of experience: September 28, 2017
NORMA B.
0 reviews
0 helpful votes
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THIS YEAR WAS THE BEST ONLINE EXPERIENCE I'VE
September 28, 2017

THIS YEAR WAS THE BEST ONLINE EXPERIENCE I'VE
HAD FOR AUTO OR LICENSE REGISTRATION...QUICK,
EASY, AND EFFICIENT.

Date of experience: September 27, 2017
Patricia B.
0 reviews
0 helpful votes
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Great
September 28, 2017

Great.

Date of experience: September 27, 2017
Ray S.
1 review
0 helpful votes
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Great
September 28, 2017

Great

Date of experience: September 27, 2017
Anthony m.
0 reviews
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Good exerience
September 27, 2017

Good exerience

Date of experience: September 27, 2017
Lauren A.
0 reviews
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This is so GREAT
September 27, 2017

This is so GREAT

Date of experience: September 27, 2017
yudmila A.
0 reviews
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Excelent and fast experience
September 27, 2017

Excelent and fast experience.

Date of experience: September 27, 2017
CRISTIAN P.
0 reviews
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It is fast and confortable
September 27, 2017

It is fast and confortable

Date of experience: September 27, 2017
Gregory L.
0 reviews
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It was great and easy to do
September 27, 2017

It was great and easy to do.

Date of experience: September 27, 2017