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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very good
Excellent
Safe and secure to use, also very easy to work. Only downside is the added fee for using this method. Something thats made to be easier and more efficient shouldnt come with a fee!
I called to change my order from 2 years to 1, was quoted a lower price. However the order was not changed and I was charged the original higher price and I am never using this site again and won't recommend anyone else to use it.
Hi Tokja, sorry to hear this wasn't completed. This is a time sensitive matter and can usually be solved if we can catch the registration before it ships. Please contact our support team as soon as possible and provide your order ID or plate number. Looking forward to hearing you.
Very happy
TOO EXPENSIVE-I'LL NEVER USE YOUR SERVICE AGAIN! HOW MANY TIMES DO I NEED TO SAY YOUR SERVICE IS RIDICULOUS AND I CAN'T BELIEVE ANYONE WOULD USE IT THE SECOND TIME.
Hi Tom, so you're saying you don't like us?!... We are sorry to hear you feel that way and we want to make it right. Please contact our support team at your earliest convenience and give us a chance to change things around. Looking forward to hearing from you.
Your business is a wonderful business quick and fast. Thanks e-tags. But the only thing is when you get to check out the cost was totally different before check out. Other than that great company I do recommend.
Good but a bit expensive
I do not like the fact that now you are charging even more to reg. On line. It just is not right. I will never do my tags on line again. We already pay to much to register our cars in ca. THANK you.
Very simple and easy and fast
Quick and easy! Definitely the best way to renew your registration. However, the quality of the sticker can be better. One of the numbers on the sticker rubbed off by simply handling it. Not good at all.
Quick and easy
Great online service not a problem it's 100 times better than taking a number and wait on line,and spend 1/2 day.
I tried to renew my tags. For 2018 You sent me the wrong tags, you were supposed to send me 2018 tags!
Hi Eric, thanks for your feedback. Depending on what state you are in, whether you selected one or two year renewal, and when you last renewed, the 2018 tag might be the one the DMV or MVA required we issue. However, we defintielt want to look into this. Please contact our suppor team by phone or email and provide your order ID or tag number so they can look into this immediately. Looking forward to hearing from you.
Love the service, the most easy on line order I ever had, fast service too, am telling all my friends about this services!
Hi Catherine, thanks for your feedback. We can't wait to help your friends out with their registration renewals. Don't forget to tell your family and, if you're feeling friendly, let a few strangers know too. But if we get a chance to serve you again with your next renewal, that will be more than enough. Take care and drive safely.
You guys did a great job but put the wrong address on the vehicle registration. How do I correct that
When do we get the tags. Too many other charges. I will mail it next time. Why so many charges. I would like to receive sticker soon
Hi Jere, sorry to hear that you have not yet received your tags. Usually, it only takes a few days. Please contact our support team and provide your order ID or tag number and someone will be able to assist you. Hope we hear from you soon.
Thank you
I will recommend eTAgs to all my family and friends
This is literally highway robery. I was billed over $75.00...over $30.00 of which is a "convinience fee"
I understand (NOW) that I got hijacked into a private, for profit company. BUT $30.00!
No, this is bull**t. And I have complained to every state representative that I can.
But the sticket arrived. Thanks.
Came quickly!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Lauren, thanks for your feedback. We understanding paying an extra fee isn't' exactly an exciting thought but keep in mind keeping the website working in tip-top shape, staffing an entire processing and customer service department among other things comes at cost. But we hear and we will always continue to work to make our service better both in the benefits and the cost. We are glad to hear you found our service convenient and look forward to serving you in the future.