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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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JIAN L.
0 reviews
0 helpful votes
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Very conventient service
October 10, 2017

Very conventient service.

Date of experience: October 10, 2017
Eleanor S.
0 reviews
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Directions are easy to follow
October 10, 2017

Directions are easy to follow

Date of experience: October 10, 2017
Maryland
2 reviews
0 helpful votes
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Great service
October 10, 2017

The process went smoothly. I had no problems with filling out the information in the site and. I wil use this site again

Date of experience: October 10, 2017
ROBERT L.
0 reviews
0 helpful votes
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Fast and easy.thank you
October 10, 2017

Fast and easy.thank you.

Date of experience: October 10, 2017
MARIO L.
0 reviews
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Very easy, quick and I think anyone can do it
October 10, 2017

Very easy, quick and I think anyone can do it. Thanks

Date of experience: October 10, 2017
Michael K.
2 reviews
0 helpful votes
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The extra $27 to process an e-order is outrageous
October 10, 2017

The extra $27 to process an e-order is outrageous. It should be cheaper than you handling checks manually.

Date of experience: October 10, 2017
AE
1 review
0 helpful votes
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The service was great and quick. The only thing I didn't like about the process was that you didn't know how much the total was until after they charge your card so you never really know what you are paying until you see it on your statement.

Date of experience: October 10, 2017
Maryland
1 review
0 helpful votes
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Good service
October 10, 2017

It was very easy to use and my tags came extremely quick. I will use this service again and recommend it to friends and family.

Date of experience: October 9, 2017
Florida
1 review
0 helpful votes
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As well as it might have been easy seems like it cost a little bit too much like $40 too much. And of course you can't talk to somebody to make sure it's right so we'll just wait for an email

Date of experience: October 9, 2017
ETAGS I. — eTags Rep
over a year old

Hi James, sorry to hear that you had a hard time reaching our Customer Service Team by phone. If you haven't already been helped via email or would just like a call back, just let us know.

California
1 review
0 helpful votes
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Love it
October 10, 2017

This was extremely easy and quick. Worth the added cost for the convenience that it brings. Thank you!

Date of experience: October 9, 2017
Jack A.
2 reviews
0 helpful votes
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Sooooo easy
October 9, 2017

Sooooo easy. No waiting in line. No parking.

Date of experience: October 9, 2017
Florida
1 review
0 helpful votes
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Although ordering by mail was convient, I will be going in person from now on because I didn't realize it would cost me so much $ for this convience! I ordered both mine and my husbands registration at the same time and paid $2.50 each for using a credit card (I would pay both by 1 check in person) and $3.95 each for our registration. My husband received a new license plate, which I would understand would cost more then a. 42 cent stamp! I also know someone had to put my registration in an envelope, but $3.95? Never again!

Date of experience: October 9, 2017
District of Columbia
2 reviews
0 helpful votes
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I choose this means of renewing my registration any day over going in an MVA facility or mailing in my forms. The site was very user friendly:-)

Date of experience: October 9, 2017
ETAGS I. — eTags Rep
over a year old

Hi Amanda, thanks for your feedback. We will give our website developers and designers a pat on the back for all their hours perfecting the site. And there are more improvements to come! Thanks again. Take Care and Drive Safely.

wilbur p.
0 reviews
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Good when I found correct web site
October 9, 2017

Good when I found correct web site

Date of experience: October 9, 2017
MARIE D.
0 reviews
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Great reminder service
October 9, 2017

Great reminder service

Date of experience: October 9, 2017
ALBERTA D.
0 reviews
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Quick and easy, thank you!
October 9, 2017

Quick and easy, thank you!

Date of experience: October 9, 2017
Gail D.
0 reviews
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Good but would like final cost before ordered tag

Date of experience: October 8, 2017
Bonnie M.
1 review
0 helpful votes
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Would be better to let people know the entire amount of the transaction! Surprises are not always welcome.

Date of experience: October 8, 2017
Maine
2 reviews
0 helpful votes
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Made it easy
October 9, 2017

Appreciate the ability to renew car tags without leaving my home... makes my life so much easier rather than waiting in a line! Thanks!

Date of experience: October 8, 2017
Lachelle R.
0 reviews
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Never again
October 8, 2017

Never again

Date of experience: October 8, 2017