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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Jason M.
0 reviews
0 helpful votes
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I will do it agin I was pleased with the service thank u

Date of experience: November 5, 2017
Yanedys P.
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That's good thanks
November 6, 2017

That's good thanks

Date of experience: November 5, 2017
Florida
2 reviews
1 helpful vote
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NIce Scam! I paid you bums $30.00 more. Shame on me! I will have my representative work on a law that says on your add "NOT THE DMV OF FLORIDA."

Date of experience: November 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mike, we are sorry to hear that you have had an unsatisfactory experience. However, there is no need to ask your representative to work on a law for that as we already have that disclosure on every page of our site that states: "ETAGS.COM IS A PRIVATELY OWNED WEBSITE AND COURIER SERVICE, AND IT IS NOT OPERATED BY OR AFFILIATED WITH ANY FLORIDA GOVERNMENT AGENCY."

Ernestine S.
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Appreciate the convenience, but the amount of the added expense was hard being a widow and on a fixed income

Date of experience: November 5, 2017
RENEE T.
0 reviews
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Thanks
November 5, 2017

Thanks

Date of experience: November 5, 2017
Florida
1 review
0 helpful votes
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This is a super convenient service and I highly recommend using it instead of sitting for hours at the DMV.

Date of experience: November 5, 2017
Carlos L.
0 reviews
0 helpful votes
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First time renewing my tag online
November 4, 2017

First time renewing my tag online.

Date of experience: November 4, 2017
Marco Z.
0 reviews
0 helpful votes
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Beats standing in line
November 4, 2017

Beats standing in line. Thank you so very much.

Date of experience: November 4, 2017
District of Columbia
2 reviews
0 helpful votes
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Although the service was painless and seamless the $30.11 charge was in my opinion excessive. Other than that the service was good. There should be a way to advertise the charges where they are more obvious.

Date of experience: November 4, 2017
Edward S.
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Very easy to use
November 4, 2017

Very easy to use

Date of experience: November 4, 2017
Ronald A.
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EXCELLENT service
November 4, 2017

EXCELLENT service

Date of experience: November 4, 2017
Bobby W.
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Quick, easy, and affordable
November 4, 2017

Quick, easy, and affordable

Date of experience: November 4, 2017
George M.
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Seems easy and fast
November 4, 2017

Seems easy and fast. NO issues identifying the vehicle or paying the fee,

Date of experience: November 4, 2017
Lynn L.
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Would like to know the actual amount being charged

Date of experience: November 3, 2017
Maryland
1 review
0 helpful votes
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Confused.
November 4, 2017

Yes, I received my tags, but why does is cost so much extra? How much does it cost to ail the to me?

Jos

Date of experience: November 3, 2017
ETAGS I. — eTags Rep
over a year old

Hi Joan, thanks for your question. Because we are a private company that expedites the completion and delivery of registration renewals, we charge additional fees for that service. If you were to mail in your registration renewal payment after receiving a renewal notice, the cost is usually $1 or less for postage costs.

FRANCISCO J.
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The web page is really good!
November 4, 2017

The web page is really good!

Date of experience: November 3, 2017
Florida
1 review
0 helpful votes
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So very easy!
November 4, 2017

Fast easy and best of all no waiting on line. Awesome! If u want it really fast u pay a few dollars more and in less then a week its in your hand. Love it.

Date of experience: November 3, 2017
Florida
1 review
0 helpful votes
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Okay but could be better could explain more and have more details explaining about their fees and the dmvs charge

Date of experience: November 3, 2017
Kim H.
0 reviews
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Fast, easy & convenient
November 3, 2017

Fast, easy & convenient

Date of experience: November 3, 2017
Missouri
1 review
0 helpful votes
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Fast
November 3, 2017

I am really pleased by how quickly and easy it was to order. I was really surprised to find my new tags in the mail when I did

Date of experience: November 2, 2017