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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I have requested a title replacement and rush services. I didnt received either. I paid for rush and sent in all requested documents before 1 pm est for same day processing with overnight shipping. A week later I still have not received my title. Every time I call they keep telling me that its processing. How can it still be processing a week later if I paid for rush. They dont give any updates, follow up as promised, and they never check what's the delay. They dont email you back so dont ever try to contact them through email. Now they dont want to refund all my money. I just got scammed out of my money for service and item they never delivered or provided.
Spoke with Gina who helped me a great deal through the process. Received my title, in a very short period of time. Greatly appreciate all the help
DMV said it would take 3-4 weeks to get my title. E Tags got it to me in a matter of days.
Thank you, Ron. We're thrilled to hear we could get your title to you quickly and appreciate the review.
Fast and efficient in delivering the job. Please keep it up.
Eustace, thank you for using eTags again this year, and for the kind words.
I paid extra for faster service and got it! Amazing! It was well worth the price. I'd do it again!
I loved the process. It was very easy to follow. Tags came without days.
Thank you so much, Angela! We're thrilled to hear the process was easy for you and that your tags arrived quickly. We appreciate the kind review.
Fast and easy service. I received my new sticker in a timely manner.
Thank you, John Ralph! We're glad to hear that our service was fast and easy for you, and that you received your new sticker promptly.
Quick and easy to use and navigate through the web site
Thank you, Sheilah! We’re delighted to hear our website made the process quick and easy for you.
Very easy to use. My new sticker came as promised.
Did over the phone had my registration in a cpl days by mail. Very satisfied
Steven, we’re glad the process was quick and convenient for you. We look forward to assisting you again in the future!
Good,, don't really understand why the "e-tag" was added to my renewal? It seems like it was just a money grab to get money money out of my pocket and into yours...
I went on line to renew my tags because there is always a long wait at the DMV on 200, local for me. I was very surprised at the total cost and will not do it again if I am able to visit the office.
Very easy. Didn't need to leave the house. Good stuff
Stephen, thanks so much for sharing your experience! We’re thrilled to hear the process was easy and convenient for you.
Efficient and easy and accurate and great service. Would do it again.
Thank you so much for your kind words, Leonard! We're happy the process felt efficient and seamless. We look forward to helping you again anytime!
The ordering process was easy and delivery was quick. Very customer friendly.
Hi Fredrick! We’re happy to hear the process was smooth and fast. Thanks for sharing your experience—it means a lot to us!
Easy to use. Will use again the next time.Will recommend to others.
No more long lines and 4 hours just to renew tags. The website was easy to navigate and quick.
Terrible! I did not received the tag. An i tried, to order again and did not go through. Some reason didn't received Suppose to delivery at 9713 Violet Dr Orlando FL *******
I received a notice that my registration was due for renewal, filled out the eTag form, and walla! 4 days later my new registration arrived. Easy! ETag got it right.
Thank you so much, Judy, for sharing your experience and the kind words! We’re happy to have assisted you again this year.
The workers were very cordial but they work with a company that's is abusive and overpriced services
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Thank you, Mary. We're delighted that Gina was able to assist you quickly and effectively through the whole process.