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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I was very impressed at the ease of this site. It was fast and self explanatory. Anyone could use it.
Good very good
Very smooth process, love it...
I was happy to get efficient services but I wasnt to happy about paying an extra 14$ for overnight shipping only to wait 3 days to receive my order.
I had forgotten to renew and MVA was closed. I am so thankful for etags you took a great load off of me. I am so thankful
It was very helpful. Thank you
It took about a week and it was here and on the truck no lines no crowds no hassel.it was an easy Hassel free experience and I did it for 2years even better
Everything went smoothly and efficiently. We recommend using rush. Thanks
Very easy process for on-line Automobile registation
Smooth
Dont get me wrong. The tags came in on time. Its the post hassle that makes it a burden. Write a review at least 100 characters AND register an account? Why though
Hi Josh, thanks for taking the time to leave a review. We would certainly agree with you that a character minimum and account creation requirement is cumbersome and maybe a representative from this independent review site will take notice and forward the feedback to their development team. We are glad to hear that you found our service convenient and look forward to serving you in the future.
This is my first experience using etags for renewal for my 2002 Ford truck. The process was an easy way to renew my license. Thank you for the service.
It was easy but pricey so it would be better to go to the DMV. So i do not really recommend E tags for renewal of car registration
Hi Jean-Paul, thanks for your feedback. While we do provide additional benefits that renewing with the DMV does not provide, we understand our service is not for everyone and certainly respect your decision to not use our service in the future. Take care and Drive Safely.
All the additional charges just because I did it online than mailing it in was ridiculous. Isn't doing things electronically supposed to be easier for all?
Great experience. Very easy to use
Thank you
Good
Website was very user friendly and fast delivery thank you so much haven't ever had any problems with either one
Nice very easy to understand.
Thank you for your excelent work. I will be using your service again. Keep up the great job. Happy holidays.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Mia, thank you for your feedback. We are very glad to hear that that ability to renew your registration after normal MVA business hours was useful for you. We look forward to serving you in the future. Take Care and Drive Safely.