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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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California
1 review
0 helpful votes
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Very easy and convenient.
December 11, 2017

I was very impressed at the ease of this site. It was fast and self explanatory. Anyone could use it.

Date of experience: December 10, 2017
CHRISTINE P.
0 reviews
0 helpful votes
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Good very good
December 11, 2017

Good very good

Date of experience: December 10, 2017
Maurice H.
0 reviews
0 helpful votes
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Very smooth process, love it...
December 11, 2017

Very smooth process, love it...

Date of experience: December 10, 2017
April R.
0 reviews
0 helpful votes
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I was happy to get efficient services but I wasnt to happy about paying an extra 14$ for overnight shipping only to wait 3 days to receive my order.

Date of experience: December 10, 2017
Maryland
1 review
0 helpful votes
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Very Satisfied
December 11, 2017

I had forgotten to renew and MVA was closed. I am so thankful for etags you took a great load off of me. I am so thankful

Date of experience: December 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mia, thank you for your feedback. We are very glad to hear that that ability to renew your registration after normal MVA business hours was useful for you. We look forward to serving you in the future. Take Care and Drive Safely.

Jenny A.
0 reviews
0 helpful votes
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It was very helpful
December 11, 2017

It was very helpful. Thank you

Date of experience: December 10, 2017
Florida
1 review
0 helpful votes
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This was easy
December 11, 2017

It took about a week and it was here and on the truck no lines no crowds no hassel.it was an easy Hassel free experience and I did it for 2years even better

Date of experience: December 10, 2017
Carl H.
0 reviews
0 helpful votes
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Everything went smoothly and efficiently
December 10, 2017

Everything went smoothly and efficiently. We recommend using rush. Thanks

Date of experience: December 10, 2017
Alfred S.
0 reviews
0 helpful votes
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Very easy process for on-line Automobile registation

Date of experience: December 10, 2017
Ron N.
0 reviews
0 helpful votes
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Smooth
December 10, 2017

Smooth

Date of experience: December 10, 2017
Florida
1 review
0 helpful votes
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Aggravating
December 11, 2017

Dont get me wrong. The tags came in on time. Its the post hassle that makes it a burden. Write a review at least 100 characters AND register an account? Why though

Date of experience: December 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Josh, thanks for taking the time to leave a review. We would certainly agree with you that a character minimum and account creation requirement is cumbersome and maybe a representative from this independent review site will take notice and forward the feedback to their development team. We are glad to hear that you found our service convenient and look forward to serving you in the future.

Florida
1 review
0 helpful votes
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This is my first experience using etags for renewal for my 2002 Ford truck. The process was an easy way to renew my license. Thank you for the service.

Date of experience: December 10, 2017
Florida
1 review
1 helpful vote
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Renewal of registration
December 11, 2017

It was easy but pricey so it would be better to go to the DMV. So i do not really recommend E tags for renewal of car registration

Date of experience: December 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Jean-Paul, thanks for your feedback. While we do provide additional benefits that renewing with the DMV does not provide, we understand our service is not for everyone and certainly respect your decision to not use our service in the future. Take care and Drive Safely.

Minnesota
2 reviews
0 helpful votes
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It's easy but pricey
December 11, 2017

All the additional charges just because I did it online than mailing it in was ridiculous. Isn't doing things electronically supposed to be easier for all?

Date of experience: December 10, 2017
Richard Z.
0 reviews
0 helpful votes
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Great experience
December 10, 2017

Great experience. Very easy to use
Thank you

Date of experience: December 10, 2017
maria c.
0 reviews
0 helpful votes
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Good
December 10, 2017

Good

Date of experience: December 10, 2017
Minnesota
1 review
0 helpful votes
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Very easy use
December 11, 2017

Website was very user friendly and fast delivery thank you so much haven't ever had any problems with either one

Date of experience: December 9, 2017
ROBERT M.
0 reviews
0 helpful votes
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Nice very easy to understand
December 9, 2017

Nice very easy to understand.

Date of experience: December 9, 2017
Florida
1 review
0 helpful votes
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The best experience.
December 11, 2017

Thank you for your excelent work. I will be using your service again. Keep up the great job. Happy holidays.

Date of experience: December 9, 2017
Florida
1 review
0 helpful votes
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Cost
December 11, 2017

In the end, it would have been much cheaper to do it the old fashioned way. So who cares if I got the tags a week later.

Date of experience: December 9, 2017