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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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New York
1 review
0 helpful votes
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I have used this service for many years and am impressed with the way it all works to get things done speedily. Not too keen on being made to sign on though.

Date of experience: December 31, 2017
Gilbert S.
0 reviews
0 helpful votes
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Excellent ease of processing
December 31, 2017

Excellent ease of processing. Saves time and employee mistakes...

Date of experience: December 31, 2017
JoAnne B.
0 reviews
0 helpful votes
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Painless!
December 31, 2017

Painless!

Date of experience: December 30, 2017
JACK L.
0 reviews
0 helpful votes
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Saves a trip to the DMV and standing in line for a long period of time.

Date of experience: December 30, 2017
Florida
2 reviews
1 helpful vote
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Liked old way better
December 31, 2017

The service was good... but I DO NOT LIKE having to pay an extra $20 for this service... I liked the old way better.
I also DID NOT LIKE not knowing what my final bill would be... until it was processed thru my bank... Not a good idea.

Date of experience: December 30, 2017
Patriarca H.
0 reviews
0 helpful votes
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It was easy to pay for my bill
December 30, 2017

It was easy to pay for my bill.

Date of experience: December 30, 2017
Florida
1 review
2 helpful votes
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Rip-off by the state
December 30, 2017

It cost me 75 extra dollars for my tags. Total rip off. That 75 dollars would go a long way toward putting my house back together after the last hurricane. This really hurt my pocket book. Funny how Florida almost forces one to live in poverty.

Date of experience: December 30, 2017
Utah
1 review
1 helpful vote
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Fast and Easy!
December 31, 2017

The website is very user friendly. Only took a few steps. It was an easy and quick process. I downloaded temporary registration directly after my order was processed. My new registration and stickers came in the mail quickly. I would highly recommend!

Date of experience: December 30, 2017
Ryan H.
0 reviews
0 helpful votes
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When i tried to enter my phone number it kept going back to area code and made it difficult to enter the rest of the phone number.

Date of experience: December 30, 2017
California
1 review
0 helpful votes
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Even though everything was quick, I saw how quick it was to notice that the total bill wasn't even listed until it started showing the total that would be deducted from my account. My total went from $184 to $220. I wish the total amount was upfront to Start with. In a way, I feel deceived.

Date of experience: December 30, 2017
Texas
1 review
0 helpful votes
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It was easy to do online will use service in the future would like it to be a cheaper service to carry out online though

Date of experience: December 30, 2017
Arkansas
2 reviews
2 helpful votes
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Good
December 30, 2017

A little pricey but good shipping speed, also it should tell you amount before you check out, its quite stressful cashing out blind

Date of experience: December 30, 2017
Kenneth R.
0 reviews
0 helpful votes
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This has been great
December 30, 2017

This has been great. I have not received any renewals in the mail and was getting nervous about it. So I tried this way and glad I did. Takes a load off my mind. Thanks so.

Date of experience: December 29, 2017
Damien P.
0 reviews
0 helpful votes
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My bill is 28.85
December 29, 2017

My bill is 28.85. Why am I paying more?

Date of experience: December 29, 2017
California
1 review
0 helpful votes
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Isn't the tags supposed to come with the new registration? Only got the tags. How can I get the registration as well?

Date of experience: December 28, 2017
Rocco L.
0 reviews
0 helpful votes
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Easy and efficiently
December 29, 2017

Easy and efficiently

Date of experience: December 28, 2017
Patricia L.
2 reviews
0 helpful votes
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East Quick Accurate ordering
December 29, 2017

East Quick Accurate ordering.

Date of experience: December 28, 2017
james m.
0 reviews
0 helpful votes
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Why do I need to type in insurance for both vehicles? It should prompt "same as other?" if it is the same. So your site needs to be more user friendly. Now to the important stuff. I feel like I was robbed, quite frankly. Your charges are exorbitant, just over the top for such a simple order. Who are you, Ticketmaster jr? I will never use this service again

Date of experience: December 28, 2017
Gail B.
0 reviews
0 helpful votes
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Thank you for this option
December 29, 2017

Thank you for this option

Date of experience: December 28, 2017
DEAN F.
0 reviews
0 helpful votes
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Easy!
December 29, 2017

Easy!

Date of experience: December 28, 2017