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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Quick, easy, and cheap
This is awesome, very quick and no standing in line!
Thank you!
It was easy and took little time so I'd rate it well for that. However, I was greatly disappointed to see what was the easiest way to get tags was also the most costly. To get charged extra when it involves the fewest people is crazy. So the cheapest way is to stand in line (or sit) for an hour or more makes no sense to me.
Good for now
Great
Was charged an extra $28 for my registration renewal. There was no disclosure of this charge before I renewed my license. This company is stealing money.
Easy and to the point for service required.
Yes I Received my 2018 Registration. Thank you. Happy I can do it on line. Very pricy for a retired person.
Fo
Very quick and easy
Great!
Great fast and ease
Super easy, well worth the additional cost especially since I am traveling
Quick and easy process! Arrived in a timely manner.
Easy process, will know how great the experience in how quickly receive order.
I think the fact that you make the site look like ur at the DMV website is under handed. Had I known it was etags before I actually submitted my card, I wouldn't have done it.
But as far as quick, yes got it quick. Had to pay an extra 40 some bucks more than if I purchased directly. That's why I wouldn't have used etags. Too costly. Next time I'll just go to the DMV directly for my other two vehicles.
I think the way you show up on the the search engine and when you pull ur site up is under handed.
Renewal was very easy, and so quick. It was great!
Amount charged and displayed should include the FL vehicle registration tax. At this point, I have no idea what this renewal is costing.
Upon receipt of my new plates and registration I was shocked at the cost. I did not realize that the amount shown on the original screen was for etag's handling fee. I assumed that a few dollars tax would be added. Now I know and it cost me nearly double what I thought I was paying. I have a second car that will also need a new registration and you can be sure I won't be using etag to obtain them. One assumes that etag is the DMV "e" site to get registration, not a private company under contract and profiting from my registration renewal. Burn me once, shame on you--burn me twice, shame on me. Won't happen again.
The final cost is revealed only two days after... and became the double as what expected. I better wait a 6 hour line up at any Tax Collector than being ripped off online. Never again!
Too expensive for a simple renewal which makes it more convenient for everyone including the department.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

