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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Ryan P.
0 reviews
0 helpful votes
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Quick, easy, and cheap
January 6, 2018

Quick, easy, and cheap

Date of experience: January 6, 2018
Edward H.
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This is awesome, very quick and no standing in line!

Thank you!

Date of experience: January 6, 2018
Florida
1 review
1 helpful vote
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It was easy and took little time so I'd rate it well for that. However, I was greatly disappointed to see what was the easiest way to get tags was also the most costly. To get charged extra when it involves the fewest people is crazy. So the cheapest way is to stand in line (or sit) for an hour or more makes no sense to me.

Date of experience: January 6, 2018
gail c.
0 reviews
0 helpful votes
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Good for now
January 6, 2018

Good for now

Date of experience: January 6, 2018
Moises M.
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Great
January 6, 2018

Great

Date of experience: January 6, 2018
Florida
1 review
4 helpful votes
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Overcharged
January 5, 2018

Was charged an extra $28 for my registration renewal. There was no disclosure of this charge before I renewed my license. This company is stealing money.

Date of experience: January 5, 2018
Hollis B.
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Easy and to the point for service required
January 5, 2018

Easy and to the point for service required.

Date of experience: January 5, 2018
Florida
1 review
2 helpful votes
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Car registration
January 6, 2018

Yes I Received my 2018 Registration. Thank you. Happy I can do it on line. Very pricy for a retired person.

Fo

Date of experience: January 5, 2018
CARMEL C.
0 reviews
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Very quick and easy
January 5, 2018

Very quick and easy

Date of experience: January 4, 2018
Juan A.
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Great!
January 5, 2018

Great!

Date of experience: January 4, 2018
Santiago R.
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Great fast and ease
January 5, 2018

Great fast and ease

Date of experience: January 4, 2018
Robert B.
2 reviews
0 helpful votes
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Super easy, well worth the additional cost especially since I am traveling

Date of experience: January 4, 2018
Margarita L.
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Quick and easy process!
January 4, 2018

Quick and easy process! Arrived in a timely manner.

Date of experience: January 4, 2018
Mrs C.
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Easy process, will know how great the experience in how quickly receive order.

Date of experience: January 3, 2018
Joseph T.
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I think the fact that you make the site look like ur at the DMV website is under handed. Had I known it was etags before I actually submitted my card, I wouldn't have done it.

But as far as quick, yes got it quick. Had to pay an extra 40 some bucks more than if I purchased directly. That's why I wouldn't have used etags. Too costly. Next time I'll just go to the DMV directly for my other two vehicles.

I think the way you show up on the the search engine and when you pull ur site up is under handed.

Date of experience: January 3, 2018
Larry H.
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Renewal was very easy, and so quick
January 3, 2018

Renewal was very easy, and so quick. It was great!

Date of experience: January 3, 2018
Preston O.
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Amount charged and displayed should include the FL vehicle registration tax. At this point, I have no idea what this renewal is costing.

Upon receipt of my new plates and registration I was shocked at the cost. I did not realize that the amount shown on the original screen was for etag's handling fee. I assumed that a few dollars tax would be added. Now I know and it cost me nearly double what I thought I was paying. I have a second car that will also need a new registration and you can be sure I won't be using etag to obtain them. One assumes that etag is the DMV "e" site to get registration, not a private company under contract and profiting from my registration renewal. Burn me once, shame on you--burn me twice, shame on me. Won't happen again.

Date of experience: January 3, 2018
Florida
1 review
4 helpful votes
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A total rip off
January 3, 2018

The final cost is revealed only two days after... and became the double as what expected. I better wait a 6 hour line up at any Tax Collector than being ripped off online. Never again!

Date of experience: January 2, 2018
Pennsylvania
1 review
2 helpful votes
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Too expensive for a simple renewal which makes it more convenient for everyone including the department.

Date of experience: January 2, 2018
Colorado
1 review
0 helpful votes
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Renew tags
January 3, 2018

Great service fast and efficient... would recommend for future use...

Date of experience: January 2, 2018