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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I received my vehicle registration and decal in a timly manner. I have previously filled out my affidavit and proper documentation and sent it to the tax office only to have it all sent back due to my orders not being up to date. I was also able to order my decals on etags in less than 10min! This will be the only way I order my tags in the future.
I had to do the process three times on my car for unknown reasons. Motorcycle went right through. More expensive than I thought too.
I needed my tags quickly with no regards to expense. So they served my purpose. If I wasn't in a hurry I may have gone for slower, less expensive.
Do I not get a hard copy of my registration? Just the sticker? I received my sticker, not a copy of my registration.
This website is far superior to any other website for ordering that I've tried. Good job, excellent superiority in fast service.
I tried going thru the Florida renewal site and they rejected my credit card...for no reason!
Easy going
The fee is very high and they also took $3 more for some donation I didn't authorize. They also charge a credit card "convenience fee" on top of the already high fee. So, it cost me double to renew my tags online. I saved the state money by doing it this way. It should be free to do this online.
Received my tags in the mail not long after I paid online and the service was very easy to utilize. The price seems higher than it should be but it was fast and easy to take care of business.
Very fast and easy to do and fast delivery will definitely be using this service again and you shouldnt have to make people come up with 100 character it gets annoying!
Super
Too many extra charges added on.
Very easy to order online!
Process is seamless. Thank you
Works very well, but a discount should be given for doing it this way. Will use it more often.other people have used this service and all are saying the same thing about being a little pricey for using the online service, again convenient, but pricey.
Very easy.
It was easy but the extra fees for us on fixed income is killing us, my car only puts about 1500 miles a year on the road just to go to infusions and blood work not fare to us to have to pay these outrage taxes and you should be paying me for not being on the road that much.
So far so good, but then I just completed the process & am waiting to see just how easy this process has been.
The site was very simple and fast to order my tags and I did over night shipping and they arrived on time. Thank you for your fast customer service
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Joe, sorry to hear that you have had an unsatisfactory experience. Our donation option for the Lauren's Kids Foundation defaults to $0 but we can certainly see how easy it would be to accidentally click to the $3 option. Also, you can find a less expensive online renewal option directly with the state DMV. If the renewal is done with enough time before the expiration, it is a great affordable option which the state DMV promotes. If you have the time and ability to do so. If you have any other concerns or questions we can address, please let us know. Take Care and Drive Safely.