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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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South Carolina
1 review
0 helpful votes
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Great experience
January 22, 2018

I received my vehicle registration and decal in a timly manner. I have previously filled out my affidavit and proper documentation and sent it to the tax office only to have it all sent back due to my orders not being up to date. I was also able to order my decals on etags in less than 10min! This will be the only way I order my tags in the future.

Date of experience: January 20, 2018
Washington
1 review
0 helpful votes
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I had to do the process three times on my car for unknown reasons. Motorcycle went right through. More expensive than I thought too.

Date of experience: January 20, 2018
California
1 review
0 helpful votes
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Fast, easy and expensive
January 22, 2018

I needed my tags quickly with no regards to expense. So they served my purpose. If I wasn't in a hurry I may have gone for slower, less expensive.

Date of experience: January 20, 2018
Robert M.
0 reviews
0 helpful votes
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Do I not get a hard copy of my registration?
January 20, 2018

Do I not get a hard copy of my registration? Just the sticker? I received my sticker, not a copy of my registration.

Date of experience: January 20, 2018
Christopher M.
0 reviews
0 helpful votes
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This website is far superior to any other website for ordering that I've tried. Good job, excellent superiority in fast service.

Date of experience: January 20, 2018
Kristin C.
0 reviews
0 helpful votes
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I tried going thru the Florida renewal site and they rejected my credit card...for no reason!

Date of experience: January 20, 2018
Lloyd B.
0 reviews
0 helpful votes
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Easy going
January 20, 2018

Easy going

Date of experience: January 20, 2018
Florida
1 review
0 helpful votes
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Very expensive
January 20, 2018

The fee is very high and they also took $3 more for some donation I didn't authorize. They also charge a credit card "convenience fee" on top of the already high fee. So, it cost me double to renew my tags online. I saved the state money by doing it this way. It should be free to do this online.

Date of experience: January 20, 2018
ETAGS I. — eTags Rep
over a year old

Hi Joe, sorry to hear that you have had an unsatisfactory experience. Our donation option for the Lauren's Kids Foundation defaults to $0 but we can certainly see how easy it would be to accidentally click to the $3 option. Also, you can find a less expensive online renewal option directly with the state DMV. If the renewal is done with enough time before the expiration, it is a great affordable option which the state DMV promotes. If you have the time and ability to do so. If you have any other concerns or questions we can address, please let us know. Take Care and Drive Safely.

California
1 review
0 helpful votes
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Simple and fast
January 20, 2018

Received my tags in the mail not long after I paid online and the service was very easy to utilize. The price seems higher than it should be but it was fast and easy to take care of business.

Date of experience: January 19, 2018
Arkansas
1 review
0 helpful votes
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Great delivery!
January 20, 2018

Very fast and easy to do and fast delivery will definitely be using this service again and you shouldnt have to make people come up with 100 character it gets annoying!

Date of experience: January 19, 2018
jesus l.
0 reviews
0 helpful votes
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Super
January 19, 2018

Super

Date of experience: January 19, 2018
Virginia H.
0 reviews
0 helpful votes
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Too many extra charges added on
January 19, 2018

Too many extra charges added on.

Date of experience: January 19, 2018
Charles M.
0 reviews
0 helpful votes
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Very easy to order online!
January 19, 2018

Very easy to order online!

Date of experience: January 19, 2018
William M.
0 reviews
0 helpful votes
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Process is seamless
January 19, 2018

Process is seamless. Thank you

Date of experience: January 19, 2018
Texas
1 review
0 helpful votes
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Online registration
January 21, 2018

Works very well, but a discount should be given for doing it this way. Will use it more often.other people have used this service and all are saying the same thing about being a little pricey for using the online service, again convenient, but pricey.

Date of experience: January 19, 2018
Sonia J.
0 reviews
0 helpful votes
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Very easy
January 19, 2018

Very easy.

Date of experience: January 18, 2018
California
1 review
0 helpful votes
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Great
January 19, 2018

This is the fastes and easy way to pay the registration. No need to to th DMV do a line and wait for hours.

Date of experience: January 18, 2018
Patsy H.
0 reviews
0 helpful votes
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It was easy but the extra fees for us on fixed income is killing us, my car only puts about 1500 miles a year on the road just to go to infusions and blood work not fare to us to have to pay these outrage taxes and you should be paying me for not being on the road that much.

Date of experience: January 18, 2018
DANA A.
0 reviews
0 helpful votes
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So far so good, but then I just completed the process & am waiting to see just how easy this process has been.

Date of experience: January 18, 2018
California
1 review
0 helpful votes
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Fast
January 19, 2018

The site was very simple and fast to order my tags and I did over night shipping and they arrived on time. Thank you for your fast customer service

Date of experience: January 18, 2018