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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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West Virginia
2 reviews
0 helpful votes
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Depending on where you live the extra money for my sticker was less than the gas money I would have spent going to the DMV, plus the DMV only offers 2 year stickers and if you're like me and on a fixed income the one year option really helped.

Date of experience: January 26, 2018
Florida
1 review
0 helpful votes
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Expedient and simple! THANK YOU! No lines to wait! Simple enough for those of us who are not 'tech' savvy!

Date of experience: January 26, 2018
Florida
1 review
0 helpful votes
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Cons: Too many fees & should have TOTAL price (with all fees i& taxes ncluded) listed upfront so I know what Im being charged / Pros: Convenient & Fast processing & delivery

Date of experience: January 25, 2018
SUSAN W.
0 reviews
0 helpful votes
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A little pricey for a "e" service
January 26, 2018

A little pricey for a "e" service

Date of experience: January 25, 2018
Virginia
1 review
0 helpful votes
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Fast service!
January 26, 2018

I placed my order on Wednesday, got it by Monday. Exceptional service! I was honestly surprised and pleased. Thank you!

Date of experience: January 25, 2018
Jeffrey E.
2 reviews
0 helpful votes
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Completely satisfied and quick
January 26, 2018

Completely satisfied and quick.

Date of experience: January 25, 2018
Sigfrid S.
0 reviews
0 helpful votes
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It was good but too costly
January 26, 2018

It was good but too costly

Date of experience: January 25, 2018
Jordonna S.
0 reviews
0 helpful votes
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Quick
January 26, 2018

Quick

Date of experience: January 25, 2018
Florida
1 review
0 helpful votes
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Fast and easy
January 25, 2018

$100 for 2 years renewal and arrived in less than a week. Easy to use and very quick. I would recommend it to all of my friends.

Date of experience: January 25, 2018
Florida
1 review
0 helpful votes
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Yes, my friend said she tried etag, made the payment and never got her registration. Then got pulled over by police, got a ticket for no registration

Date of experience: January 25, 2018
ETAGS I. — eTags Rep
over a year old

Hi John, sorry to hear that your friend experienced this. Please have your friend call or email our support team as soon as possible so that we can investigate this immediately. Looking forward to hearing from them.

LISA A.
0 reviews
0 helpful votes
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That was so easy
January 25, 2018

That was so easy. I'll have to look into this for future.

Date of experience: January 25, 2018
joseph w.
0 reviews
0 helpful votes
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Thank you
January 25, 2018

Thank you

Date of experience: January 25, 2018
Colorado
1 review
0 helpful votes
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Fast and easy
January 25, 2018

I had completely forgotten to renew my registration, and by the time i remembered i was headed out of town. This site made it easy and all i had to use was my cell phone. They even sent me an electronic registration to use while my new one was in the mail. Thank you

Date of experience: January 25, 2018
Gloria H.
0 reviews
0 helpful votes
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Thanks for making it so easy
January 25, 2018

Thanks for making it so easy. I notices though that I couldn't tell you I have a wheelchair plate

Date of experience: January 24, 2018
Florida
1 review
0 helpful votes
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Fast
January 25, 2018

Thank you for your fast and easy service! Very pleased! And with the follow up to make sure I had received my order! Thank you!

Date of experience: January 24, 2018
Ramona C.
0 reviews
0 helpful votes
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Love how quick this is!
January 25, 2018

Love how quick this is! But hate all the extra charges!

Date of experience: January 24, 2018
Florida
1 review
0 helpful votes
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Very wasy and convenient
January 25, 2018

Great and quick service. Very convenient and takes thr hassle out of renewing tags or traveling to DMV.

Date of experience: January 24, 2018
RAYMOND G.
0 reviews
0 helpful votes
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It would be nice to know that FINAL amount I am paying when I type in my card info, not get an email a couple of days later showing how much I was charged. We are new to the State of FL so it was a shock to see the final charge. Thanks

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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Simple and fast
January 24, 2018

Used to having to go to the DMV for these kind of problems. It took me maybe 5 minutes to go on the website and get my sticker that showed up in 2 or 3 days

Date of experience: January 24, 2018
Florida
1 review
0 helpful votes
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It cost almost $30 extra to use this service, ie: $46.10 went to $75+. I will not ever use this service again. I felt ripped off.

Date of experience: January 24, 2018
ETAGS I. — eTags Rep
over a year old

Hi Gary, sorry to hear that you did not find the service of value to you. Our service fees disclosed at the time the order is placed provide our customers with additional benefits not provided by the state's online option including expedited processing of your renewal, access to a digital copy of your registration card, and dedicated customer support. However, we understand that our service is not for everyone and we respect your decision to renew via other means in the future. We invite you to contact our support team with any additional questions or concerns.