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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Depending on where you live the extra money for my sticker was less than the gas money I would have spent going to the DMV, plus the DMV only offers 2 year stickers and if you're like me and on a fixed income the one year option really helped.
Expedient and simple! THANK YOU! No lines to wait! Simple enough for those of us who are not 'tech' savvy!
Cons: Too many fees & should have TOTAL price (with all fees i& taxes ncluded) listed upfront so I know what Im being charged / Pros: Convenient & Fast processing & delivery
A little pricey for a "e" service
I placed my order on Wednesday, got it by Monday. Exceptional service! I was honestly surprised and pleased. Thank you!
Completely satisfied and quick.
It was good but too costly
Quick
$100 for 2 years renewal and arrived in less than a week. Easy to use and very quick. I would recommend it to all of my friends.
Yes, my friend said she tried etag, made the payment and never got her registration. Then got pulled over by police, got a ticket for no registration
That was so easy. I'll have to look into this for future.
Thank you
I had completely forgotten to renew my registration, and by the time i remembered i was headed out of town. This site made it easy and all i had to use was my cell phone. They even sent me an electronic registration to use while my new one was in the mail. Thank you
Thanks for making it so easy. I notices though that I couldn't tell you I have a wheelchair plate
Love how quick this is! But hate all the extra charges!
Great and quick service. Very convenient and takes thr hassle out of renewing tags or traveling to DMV.
It would be nice to know that FINAL amount I am paying when I type in my card info, not get an email a couple of days later showing how much I was charged. We are new to the State of FL so it was a shock to see the final charge. Thanks
Used to having to go to the DMV for these kind of problems. It took me maybe 5 minutes to go on the website and get my sticker that showed up in 2 or 3 days
It cost almost $30 extra to use this service, ie: $46.10 went to $75+. I will not ever use this service again. I felt ripped off.
Hi Gary, sorry to hear that you did not find the service of value to you. Our service fees disclosed at the time the order is placed provide our customers with additional benefits not provided by the state's online option including expedited processing of your renewal, access to a digital copy of your registration card, and dedicated customer support. However, we understand that our service is not for everyone and we respect your decision to renew via other means in the future. We invite you to contact our support team with any additional questions or concerns.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi John, sorry to hear that your friend experienced this. Please have your friend call or email our support team as soon as possible so that we can investigate this immediately. Looking forward to hearing from them.