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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Extremely easy app
Quick and easy
Speedy and efficient. I was not sure whether the service charge would be value for money, but now this is the way to go for all future registrations.
Simple, easy, and fast
Excelente servicio
It was easy. Just wish i could get email alerts instead of text.
Quick and easy
I was slightly put off and surprised by the amount of fee added to the registration cost. After reading other feedback, I could see I was not alone. But after reading your courteous replies and going back over the web site I could see everything was disclosed. So I quit worrying so much about it being a total scam, and just told myself I should read details more closely. But if I had, I probably would still not have my renewal, and would be forced to go through the paddling machine at the DMV. So, it all turned out fine, and I would consider doing it again. If out of town, it would be absolutely a fabulous service.
Easy
I will order again with your company again, my order was handled very quickly and received my order within days.
Getting Etags was very efficient, but there seems to be surcharge. If I'd mailed in a check I would have paid less. Technology should make things more cost-efficient. Not so in the case of Etags.
Hi Sandra, glad to hear that you loved the service. We want to earn your business each year and we know that cost is an important consideration so we will continue to periodically review our pricing structure and pass on savings to our customers when possible. Thanks for your feedback. Take Care and Drive Safely.
Wonderful new way of renewal
Too expensive, if the price was listed with the cost of going to DMV & other option to pay, I would not have chosen this route to obtain my new tabs.
Hi Barb, sorry to hear that you have had an unsatisfactory experience. As private company, we currently only provide an online option for renewal. However, you can renew in person or by mail directly with the DMV. Those options are listed on your renewal notice if you receive one or you can call a DMV office for more information on it. We respect your opinion and certainly understand you would want to renew via other means if you are not in need of the additional services we provide. Take Care and Drive Safely.
Very easy to do
Quick and easy!
Would have preferred to know the exact total. Quick SVC but overpriced. Won't make that mistake again
THANKS TO YOU I DID NOT HAVE TO GO TO THE DMV. IT IS EASY AND SIMPLE PLEASE STICK AROUND. I WILL TELL PEOPLE TO USE YOUR SITE. I AM VERY HAPPY
Hi Edward, thanks for your feedback. We have every intention to stick around and we have goals to transform antiquated DMV processes for vehicle owners across the nation. We look forward to serving you in the future. Take Care and Drive Safely.
Excellent system for minimizing time. Website is straight forward. Only negative is the cost. U pay for the convenience but much better than USPS or standing in line.
Renewing tags much cheaper ordering this way.
Great and excellence service
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Gerald, thanks for your feedback. Glad to hear that reading other reviews and our responses to them helped ease your mind of any worry. We are happy that we were able to provide you a service of value and look forward to assisting you with future renewals should you be in need of our service again. Take Care and Drive Safely.