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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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MATTIE T.
0 reviews
0 helpful votes
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Extremely easy app
January 28, 2018

Extremely easy app

Date of experience: January 27, 2018
james t.
0 reviews
0 helpful votes
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Quick and easy
January 28, 2018

Quick and easy

Date of experience: January 27, 2018
Florida
3 reviews
0 helpful votes
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Super-smooth process
January 29, 2018

Speedy and efficient. I was not sure whether the service charge would be value for money, but now this is the way to go for all future registrations.

Date of experience: January 27, 2018
PATRICK R.
0 reviews
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Simple, easy, and fast
January 27, 2018

Simple, easy, and fast

Date of experience: January 27, 2018
MIGUEL Z.
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0 helpful votes
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Excelente servicio
January 27, 2018

Excelente servicio

Date of experience: January 27, 2018
Eric N.
0 reviews
0 helpful votes
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It was easy
January 27, 2018

It was easy. Just wish i could get email alerts instead of text.

Date of experience: January 27, 2018
Victoria W.
0 reviews
0 helpful votes
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Quick and easy
January 27, 2018

Quick and easy

Date of experience: January 27, 2018
Ohio
1 review
0 helpful votes
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I was slightly put off and surprised by the amount of fee added to the registration cost. After reading other feedback, I could see I was not alone. But after reading your courteous replies and going back over the web site I could see everything was disclosed. So I quit worrying so much about it being a total scam, and just told myself I should read details more closely. But if I had, I probably would still not have my renewal, and would be forced to go through the paddling machine at the DMV. So, it all turned out fine, and I would consider doing it again. If out of town, it would be absolutely a fabulous service.

Date of experience: January 27, 2018
ETAGS I. — eTags Rep
over a year old

Hi Gerald, thanks for your feedback. Glad to hear that reading other reviews and our responses to them helped ease your mind of any worry. We are happy that we were able to provide you a service of value and look forward to assisting you with future renewals should you be in need of our service again. Take Care and Drive Safely.

Mary G.
0 reviews
0 helpful votes
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Easy
January 27, 2018

Easy

Date of experience: January 27, 2018
Florida
1 review
0 helpful votes
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I will order again with your company again, my order was handled very quickly and received my order within days.

Date of experience: January 27, 2018
California
1 review
0 helpful votes
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Etags cost more...
January 29, 2018

Getting Etags was very efficient, but there seems to be surcharge. If I'd mailed in a check I would have paid less. Technology should make things more cost-efficient. Not so in the case of Etags.

Date of experience: January 27, 2018
ETAGS I. — eTags Rep
over a year old

Hi Sandra, glad to hear that you loved the service. We want to earn your business each year and we know that cost is an important consideration so we will continue to periodically review our pricing structure and pass on savings to our customers when possible. Thanks for your feedback. Take Care and Drive Safely.

STEPHEN C.
0 reviews
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Wonderful new way of renewal
January 27, 2018

Wonderful new way of renewal

Date of experience: January 27, 2018
Florida
1 review
0 helpful votes
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Overcharged
January 27, 2018

Too expensive, if the price was listed with the cost of going to DMV & other option to pay, I would not have chosen this route to obtain my new tabs.

Date of experience: January 27, 2018
ETAGS I. — eTags Rep
over a year old

Hi Barb, sorry to hear that you have had an unsatisfactory experience. As private company, we currently only provide an online option for renewal. However, you can renew in person or by mail directly with the DMV. Those options are listed on your renewal notice if you receive one or you can call a DMV office for more information on it. We respect your opinion and certainly understand you would want to renew via other means if you are not in need of the additional services we provide. Take Care and Drive Safely.

Gina F.
0 reviews
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Very easy to do
January 27, 2018

Very easy to do

Date of experience: January 26, 2018
gabriella s.
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Quick and easy!
January 27, 2018

Quick and easy!

Date of experience: January 26, 2018
cram X.
0 reviews
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Would have preferred to know the exact total
January 27, 2018

Would have preferred to know the exact total. Quick SVC but overpriced. Won't make that mistake again

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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EASY
January 27, 2018

THANKS TO YOU I DID NOT HAVE TO GO TO THE DMV. IT IS EASY AND SIMPLE PLEASE STICK AROUND. I WILL TELL PEOPLE TO USE YOUR SITE. I AM VERY HAPPY

Date of experience: January 26, 2018
ETAGS I. — eTags Rep
over a year old

Hi Edward, thanks for your feedback. We have every intention to stick around and we have goals to transform antiquated DMV processes for vehicle owners across the nation. We look forward to serving you in the future. Take Care and Drive Safely.

New York
1 review
0 helpful votes
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Fast and efficient.
January 27, 2018

Excellent system for minimizing time. Website is straight forward. Only negative is the cost. U pay for the convenience but much better than USPS or standing in line.

Date of experience: January 26, 2018
Fredeick B.
0 reviews
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Renewing tags much cheaper ordering this way
January 26, 2018

Renewing tags much cheaper ordering this way.

Date of experience: January 26, 2018
KARLA L.
0 reviews
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Great and excellence service
January 26, 2018

Great and excellence service

Date of experience: January 26, 2018