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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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JESSICA C.
0 reviews
0 helpful votes
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Quick and convienant!
February 4, 2018

Quick and convienant! I love how they notify you to remember to renew.

Date of experience: February 4, 2018
XIOMARA D.
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This was so quick and easy
February 4, 2018

This was so quick and easy. Saved me time and money!

Date of experience: February 4, 2018
Doris H.
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Easy
February 4, 2018

Easy

Date of experience: February 3, 2018
EDDIE V.
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Good
February 4, 2018

Good

Date of experience: February 3, 2018
blank b.
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All is great, and easy
February 4, 2018

All is great, and easy

Date of experience: February 3, 2018
California
1 review
0 helpful votes
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Great service except the hours available to complete the task. I was disappointed that this is not usable 24/7 when it would be convenient on my schedule.

Date of experience: February 3, 2018
ETAGS I. — eTags Rep
over a year old

Hi Donna, thank you for your feedback. In California, the DMV only allows licensed partners to access their system until 10 PM. Since we have to verify your fees in their system once you enter your plate number and VIN, we aren't able to accept orders once they shut down access to their system since we cannot tell you what your fees are. However, whenever 24 hour access to the DMV system is provided, we will be happy to accept orders at any hour. Take Care and Drive Safely.

Robert a.
0 reviews
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Very Convenient
February 3, 2018

Very Convenient. I wish I would have been informed the cost before I ordered on line. I will not use this system again because it doubles the price of the tag.

Date of experience: February 3, 2018
Colorado
1 review
0 helpful votes
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Greatful
February 4, 2018

So easy for me! New to Florida and unsure of auto requirements. Just had to log onto this site, provide my information, and they sent me my tags very quickly. Thank you!

Date of experience: February 3, 2018
OSCAR V.
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Fast and easy
February 3, 2018

Fast and easy

Date of experience: February 2, 2018
Minnesota
1 review
0 helpful votes
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I pay extra money for no reazon after a week since I reveive a confirmation email they make shipping in my registration I havent receive my sticker yet.

Date of experience: February 2, 2018
ETAGS I. — eTags Rep
over a year old

Hi Yashira, sorry to hear that you have not received your tags yet. Please call or email or support team as soon as possible so we can investigate this immediately and see if a replacement needs to be ordered.

Florida
1 review
0 helpful votes
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Etag works just fine
February 3, 2018

I placed the order and got my tag a few days later by mail. Paid with credit card online. Happy with experience. Thank you!

Date of experience: February 2, 2018
Shirley G.
0 reviews
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Very Easy and Simple to complete online
February 2, 2018

Very Easy and Simple to complete online.

Date of experience: February 2, 2018
Mick h.
0 reviews
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A $47 tag cost me $75+ due to price gouging for using a C C that is 3 to 5 bucks anywhere else. My mistake. Rip off to the MAX.

Date of experience: February 2, 2018
Florida
1 review
0 helpful votes
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Expensive service
February 2, 2018

The added cost for this retiree was too high. I thought it was going to cost the same amount as I was billed for the renewal. All the added charges were excessive. It should be made clear that you are paying more than $30 for the "convenience" of paying by cc.

Date of experience: February 2, 2018
JORGE B.
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Great
February 2, 2018

Great

Date of experience: February 2, 2018
Steven Y.
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I think you should
February 2, 2018

I think you should. Clarify the cost. Bedsides that I'm happy with your service.

Date of experience: February 1, 2018
Florida
1 review
0 helpful votes
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Ripoff
February 2, 2018

I'll never use your site again. My tag was 27.00 renewal you are a rip-off. Site should disclose you are not a state agency.

Date of experience: February 1, 2018
Nestor D.
0 reviews
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The turnaround time was very good!
February 1, 2018

The turnaround time was very good!

Date of experience: February 1, 2018
ROSS B.
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Made everything very easy
February 1, 2018

Made everything very easy.

Date of experience: February 1, 2018
Georgia W.
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This was so easy...
February 1, 2018

This was so easy...thanks for taking advantage of technology, making it easy for the consumer.

Date of experience: February 1, 2018