Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

jack h.
0 reviews
0 helpful votes
Follow jack h.
Unfollow jack h.
Share Review
Report Review

Quick and easy
February 14, 2018

Quick and easy

Date of experience: February 14, 2018
Jill N.
0 reviews
0 helpful votes
Follow Jill N.
Unfollow Jill N.
Share Review
Report Review

It was fine
February 14, 2018

It was fine

Date of experience: February 13, 2018
Florida
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

I needed my new tag sticker fast and my new reg. And I got it done and shipped with no problems at all! Thank you, I must say the pricing could be clearer though I don't like surprises when it comes to charges on my credit card

Date of experience: February 13, 2018
Ricardo R.
0 reviews
0 helpful votes
Follow Ricardo R.
Unfollow Ricardo R.
Share Review
Report Review

Clean user interface
February 14, 2018

Clean user interface. Very straight forward for ordering my tags.

Date of experience: February 13, 2018
John M.
0 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Great to do at home
February 13, 2018

Great to do at home. No waiting!

Date of experience: February 13, 2018
Faye C.
0 reviews
0 helpful votes
Follow Faye C.
Unfollow Faye C.
Share Review
Report Review

Easy
February 13, 2018

Easy

Date of experience: February 13, 2018
Daniel B.
0 reviews
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Very easy and quick
February 13, 2018

Very easy and quick - THANK YOU

Date of experience: February 13, 2018
SOFO V.
0 reviews
0 helpful votes
Follow SOFO V.
Unfollow SOFO V.
Share Review
Report Review

Thanks for so easy to get tags
February 13, 2018

Thanks for so easy to get tags

Date of experience: February 13, 2018
Michael W.
0 reviews
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Pretty easy, no complaints
February 13, 2018

Pretty easy, no complaints.

Date of experience: February 13, 2018
JOHN N.
0 reviews
0 helpful votes
Follow JOHN N.
Unfollow JOHN N.
Share Review
Report Review

USER FRIENDLY--EASY TO NAVIGATE--WELL DONE
February 13, 2018

USER FRIENDLY--EASY TO NAVIGATE--WELL DONE

Date of experience: February 13, 2018
KATHIE O.
0 reviews
0 helpful votes
Follow KATHIE O.
Unfollow KATHIE O.
Share Review
Report Review

Quick and easy
February 13, 2018

Quick and easy

Date of experience: February 13, 2018
California
1 review
0 helpful votes
Follow Bobbi M.
Unfollow Bobbi M.
Share Review
Report Review

Got the tags
February 14, 2018

I got the tags in the mail quickly but had to pay a fee. This was frustrating because I don't have the time to stand in line at DMV but felt like I was penalized by having to pay a fee.

Date of experience: February 13, 2018
Florida
1 review
2 helpful votes
Follow Kathy C.
Unfollow Kathy C.
Share Review
Report Review

I wasn't aware of the $25 charge for using the ETags website. When I was quoted a price for renewing my registration online, there was NO MENTION of a SERVICE CHARGE! Next time, I'll go to the FL DMV!
Unhappy consumer!

Date of experience: February 13, 2018
California
1 review
0 helpful votes
Follow Charlene G.
Unfollow Charlene G.
Share Review
Report Review

Made my life easier
February 14, 2018

Made my life easier. A little pricey though. Instead of $21, costs me $65 because I had them overnight delivered. In a pinch, I would use them again definitely.

Date of experience: February 13, 2018
William J.
0 reviews
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

YOUR CHARGES FOR PERFORMING THIS SERVICE ARE OUTRAGEOUS, I WILL NEVER USE YOU AGAIN

Date of experience: February 13, 2018
Lance P.
0 reviews
0 helpful votes
Follow Lance P.
Unfollow Lance P.
Share Review
Report Review

Quick and easy saved me from going to the dmv
February 13, 2018

Quick and easy saved me from going to the dmv

Date of experience: February 12, 2018
Susan H.
0 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

My experience was fine, but I do not remember having to pay so many service fees before. I am not at all happy about the increased fees.

Date of experience: February 12, 2018
Leila M.
0 reviews
0 helpful votes
Follow Leila M.
Unfollow Leila M.
Share Review
Report Review

Awesome!
February 13, 2018

Awesome!

Date of experience: February 12, 2018
STEVEN K.
0 reviews
0 helpful votes
Follow STEVEN K.
Unfollow STEVEN K.
Share Review
Report Review

GREAT SERVICE
February 12, 2018

GREAT SERVICE. EASY TO USE

Date of experience: February 12, 2018
Daniel G.
0 reviews
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Share Review
Report Review

Very friendly and easy, from your computer...
February 12, 2018

Very friendly and easy, from your computer...

Date of experience: February 12, 2018