Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Shelia S.
0 reviews
0 helpful votes
Follow Shelia S.
Unfollow Shelia S.
Share Review
Report Review

I did not know this was not the official government site. I will never do this again.

Date of experience: March 25, 2018
Edward O.
0 reviews
0 helpful votes
Follow Edward O.
Unfollow Edward O.
Share Review
Report Review

I went down to tax collect on Hogan road and it was filled. I was there for over an hour. I think this is the best way to get this done.

Date of experience: March 25, 2018
California
1 review
0 helpful votes
Follow Vivian W.
Unfollow Vivian W.
Share Review
Report Review

Awesome service! Will do this every year now! I love this, its so easy and all you have to do is to fill out all the info!

Date of experience: March 25, 2018
Rebecca V.
0 reviews
0 helpful votes
Follow Rebecca V.
Unfollow Rebecca V.
Share Review
Report Review

N/a
March 25, 2018

N/a

Date of experience: March 25, 2018
HENRY M.
0 reviews
0 helpful votes
Follow HENRY M.
Unfollow HENRY M.
Share Review
Report Review

GREAT CONVINCE AND SAFE
March 25, 2018

GREAT CONVINCE AND SAFE

Date of experience: March 25, 2018
George N.
0 reviews
0 helpful votes
Follow George N.
Unfollow George N.
Share Review
Report Review

It was good and fast and also did not have go leave the house.

Date of experience: March 25, 2018
Florida
1 review
0 helpful votes
Follow Rose S.
Unfollow Rose S.
Share Review
Report Review

Fast and Efficent
March 26, 2018

Got my Tags fast along with my Registration and was surprised at the rapid delivery. No standing in lines and didn't have to leave my house.

Date of experience: March 24, 2018
Karel B.
0 reviews
0 helpful votes
Follow Karel B.
Unfollow Karel B.
Share Review
Report Review

Clear, concise instructions, easy to follow
March 25, 2018

Clear, concise instructions, easy to follow.

Date of experience: March 24, 2018
SHARON H.
0 reviews
0 helpful votes
Follow SHARON H.
Unfollow SHARON H.
Share Review
Report Review

I love it, it's quick and easy
March 25, 2018

I love it, it's quick and easy

Date of experience: March 24, 2018
Florida
1 review
0 helpful votes
Follow Virginia C.
Unfollow Virginia C.
Share Review
Report Review

"Cost"
March 26, 2018

The FL Vehicle Registration Taxes are very hight, that's why it's easy and quick to complete, I hope you lower the cost of the aforementioned.

Date of experience: March 24, 2018
Patricia B.
0 reviews
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

User friendly website
March 24, 2018

User friendly website

Date of experience: March 24, 2018
SEAN A.
0 reviews
0 helpful votes
Follow SEAN A.
Unfollow SEAN A.
Share Review
Report Review

The reminder messages were great!
March 24, 2018

The reminder messages were great!

Date of experience: March 24, 2018
jacqueline d.
0 reviews
0 helpful votes
Follow jacqueline d.
Unfollow jacqueline d.
Share Review
Report Review

Awesome
March 24, 2018

Awesome

Date of experience: March 24, 2018
Florida
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Disappointed!
March 24, 2018

I thought I was simply renewing my registration. Instead, I received a whole new license plate, and because I have a speciality plate, my total cost was $166.05! I've already made a note in my home "bring-up" file that when I need to register again, just go in person. AND, it DOES NOT give you any total... quite a shock to be billed $166! --Nancy L.

Date of experience: March 24, 2018
Gary R.
0 reviews
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

You should show total cost...
March 24, 2018

You should show total cost...not just what you charge...noone likes surprises.

Date of experience: March 23, 2018
Francisco B.
0 reviews
0 helpful votes
Follow Francisco B.
Unfollow Francisco B.
Share Review
Report Review

It's easy and quickly
March 24, 2018

It's easy and quickly

Date of experience: March 23, 2018
K G.
0 reviews
0 helpful votes
Follow K G.
Unfollow K G.
Share Review
Report Review

OKAY SO FAR
March 23, 2018

OKAY SO FAR.

Date of experience: March 23, 2018
April G.
0 reviews
0 helpful votes
Follow April G.
Unfollow April G.
Share Review
Report Review

Extra fees are a little steep
March 23, 2018

Extra fees are a little steep.

Date of experience: March 23, 2018
Daniel V.
0 reviews
0 helpful votes
Follow Daniel V.
Unfollow Daniel V.
Share Review
Report Review

Very quick and simple
March 23, 2018

Very quick and simple. I will never go to the dmv again.

Date of experience: March 23, 2018
SANDRA B.
0 reviews
0 helpful votes
Follow SANDRA B.
Unfollow SANDRA B.
Share Review
Report Review

VERY EASY TO USE
March 23, 2018

VERY EASY TO USE. SO HAPPY THIS IS AVAILABLE.

Date of experience: March 23, 2018