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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
128
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Claudia M.
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Okay
March 28, 2018

Okay. I thought the service fee was excessive, but I was pleased with the results.

Date of experience: March 28, 2018
New Jersey
2 reviews
0 helpful votes
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Excellent Service
March 29, 2018

Quickly and Excellent Service. Thanks eTags

Con más de 5 años comprando mis marbetes recomendamos a eTags por su Excelente Servicio y Rápido envío Muchas Gracias eTags.

Date of experience: March 28, 2018
cary m.
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Much simpler and easier than I expected
March 28, 2018

Much simpler and easier than I expected

Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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I paid extra for a quick delivery, but it took too long. They also never tell you that there is a tax charge for my car being a lease. Everything else was pretty good.

Date of experience: March 28, 2018
dale G.
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Easy and fast
March 28, 2018

Easy and fast

Date of experience: March 28, 2018
Tracey B.
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Great service
March 28, 2018

Great service. Glad no service charge associated.

Date of experience: March 28, 2018
Joseph S.
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Easy to do...
March 28, 2018

Easy to do...!

Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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Excellent
March 28, 2018

The site is very user friendly! My registration came very quickly! I enjoy the ease of ordering. I will definitely use this service again in the future.

Date of experience: March 28, 2018
California
4 reviews
0 helpful votes
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See title. I liked the quick service but did not think the addition service charge was worth it. And making me write 100 characters before I can submit this review was a hassle.

Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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ETags
March 28, 2018

Fast delivery, good customer service, no issues. Will use again next year! I didn't have to take time out of my day to go to the DMV.

Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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As I said. Very easy but to expensive, however when you have a little time to order by mail or go to the renewal place it is good for you.

Date of experience: March 27, 2018
Linda W.
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My mother is in hospital I parked on the street and received 3 tickets, One was parking violation. The other rwo were for expired tag,thanks to etags I'm safe now. Don't have to use parking garage. Thanks etags.

Date of experience: March 26, 2018
Jeremy K.
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Very quick and easy to navigate the site
March 27, 2018

Very quick and easy to navigate the site.

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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Misleading
March 27, 2018

They said we would pay $25. We got a bill for $70 with a $20 surprise service fee. I expect a refund.

Date of experience: March 26, 2018
FRANCIS L.
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It was not clear to me, to begin with, that I was not dealing with the FL DMV

Date of experience: March 26, 2018
Robin S.
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Waiting a few days longer than I thought
March 26, 2018

Waiting a few days longer than I thought.

Date of experience: March 26, 2018
Allison G.
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It was not clear how to get electronic proof of registration while waiting for tag. I did in fact get a printable copy by email a couple of days later, but the website did not specify that this would happen. Also, the new expiration date was not given.

Date of experience: March 26, 2018
Florida
1 review
0 helpful votes
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This company is a scam as it charges as much as $20 for registering your tags for next year and it does not tell you how much the charges are until you gel the bill!

Date of experience: March 26, 2018
Cody M.
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Fast, easy, and very convenient
March 26, 2018

Fast, easy, and very convenient. You just have to provide basic, obvious info. Arrived 3 days after order was placed. Etag fee $20. A little expensive but the convenience makes up for it.

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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Fast
March 26, 2018

My sticker come fast and everything was easy I didnt loose any time make lines in the DMV and dont loose any day

Date of experience: March 25, 2018