Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

ETags convenience
February 3, 2023

I had a problem with some unpaid tolls and ETAGS cought it and notified me. Once everything cleared, the Tags were sent with a temporary to get me by. The final copies and the sticker came just a few days after. I will continue to use ETAGS just to save me time and effort with my busy schedule.

Date of experience: February 3, 2023
ETAGS S. — eTags Rep
over a year old

Many thanks for sharing Tom! We're so happy we could be of help.

Alabama
1 review
0 helpful votes
Follow Taylor A.
Unfollow Taylor A.
Share Review
Report Review

Quick responses and help
February 2, 2023

My experience was fantastic and I will order from etags again

Date of experience: February 2, 2023
ETAGS S. — eTags Rep
over a year old

Terrific! We're happy to have you as a customer Taylor. Thank you for sharing.

Florida
1 review
0 helpful votes
Follow Norangely V.
Unfollow Norangely V.
Share Review
Report Review

Fast and convenient
February 2, 2023

Thank you for having this helpful tool use to renew vehicle registration, it is easy and convenient. Thank you!

Date of experience: February 2, 2023
ETAGS S. — eTags Rep
over a year old

We love what we do! And we love hearing back from our customers!
Thank you for taking time to write to us Norangely. We appreciate your business and your nice comments.

Ohio
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Easy
January 28, 2023

I literally ordered after my birthday and my tags were here within a few days.

Date of experience: January 28, 2023
ETAGS S. — eTags Rep
over a year old

We hope you had a happy birthday James. Thank you for sharing.

Florida
1 review
0 helpful votes
Follow EUGENE J.
Unfollow EUGENE J.
Share Review
Report Review

2023 TAGS
January 22, 2023

Fairly straight forward procedure once the located the proper websight even though I did not receive a reminder notice in the mail. The USPS is sturgging to perform their mission!

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
Follow Denilson M.
Unfollow Denilson M.
Share Review
Report Review

Huge frustration!
February 20, 2023

If you are moving to Florida, don't use eTags AT ALL! It's a total waste of time and money. Simply because you will need to go to a Auto Tag office anyway to check the VIN of your car in person. So, once you are there you can do everything eTags does in one-stop shop place, for a fraction of the price eTags charges you.
ETags website doesn't give you this disclosure. I felt misled by them and I'll never ever use them again.

Date of experience: January 20, 2023
Florida
2 reviews
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

My title request
January 20, 2023

Their program couldn't handle my request. Called e-tag and they fixed the problem and I received my title.

Date of experience: January 20, 2023
California
1 review
0 helpful votes
Follow Nadine M.
Unfollow Nadine M.
Share Review
Report Review

OVERCHARGED
February 17, 2023

I was charged $120 to get a duplicate title for my car. I went to DMV and was told the title was only $25 and ETAG kept the rest of my money. When I asked for my $95 back they said it was thiere service fee. I wouldn't recommend them to anyone.

Date of experience: January 18, 2023
California
2 reviews
0 helpful votes
Follow Wanda A.
Unfollow Wanda A.
Share Review
Report Review

Always on time
January 17, 2023

I have been using etags for years now and never have had problems getting them on time, great service a and website.

Date of experience: January 17, 2023
ETAGS S. — eTags Rep
over a year old

Huzzah! Thank you for Wanda, for your loyalty and for sharing.

Nevada
1 review
0 helpful votes
Follow Lydia V.
Unfollow Lydia V.
Share Review
Report Review

Great experience
January 17, 2023

So convenient and easy to do. I was also able to pay my tags in payments. Definitely recommend them.

Date of experience: January 17, 2023
ETAGS S. — eTags Rep
over a year old

Many thanks Lydia! Safe travels.

Sweden
1 review
0 helpful votes
Follow George D.
Unfollow George D.
Share Review
Report Review

Easy and great system
January 16, 2023

It was easy to use the system and very simple accurate

Date of experience: January 16, 2023
Virginia
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

Received title copy
January 16, 2023

Very good but more expensive than anticipated. There appeared to be extra charges for no given reason.

Date of experience: January 15, 2023
Florida
1 review
0 helpful votes
Follow sajjad P.
Unfollow sajjad P.
Share Review
Report Review

Sajjad Hussain
January 14, 2023

Easy and quick process. Received the paper work in mail on time.

Date of experience: January 14, 2023
California
1 review
0 helpful votes
Follow Albert J.
Unfollow Albert J.
Share Review
Report Review

Quick process
January 14, 2023

Way faster than the DMV. They are still sending messages that I have a car to register, and it has already been done.

Date of experience: January 14, 2023
Texas
1 review
0 helpful votes
Follow Dennis Q.
Unfollow Dennis Q.
Share Review
Report Review

2nd year
January 13, 2023

Great would use again on time great price saves time

Date of experience: January 13, 2023
ETAGS S. — eTags Rep
over a year old

Music to our ears! Thank you for sharing Dennis.

District of Columbia
1 review
0 helpful votes
Follow Jacquelinemoates N.
Unfollow Jacquelinemoates N.
Share Review
Report Review

Great
January 13, 2023

Did have to stand in line and had to see when I get off to make it to the station.

Date of experience: January 13, 2023
Florida
1 review
0 helpful votes
Follow Roy L.
Unfollow Roy L.
Share Review
Report Review

Tags
January 10, 2023

It was easy and great thanks know trouble they came in less than a week

Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
Follow Cornelia L.
Unfollow Cornelia L.
Share Review
Report Review

No tag
January 9, 2023

No tage please send a tag for my vehicle. I really like the service not
The first time using the site.

Date of experience: January 9, 2023
California
1 review
0 helpful votes
Follow JoAnn M.
Unfollow JoAnn M.
Share Review
Report Review

Registration
January 8, 2023

Yes I received my tags for 2023 and thanks for this easy system. Yeah!

Date of experience: January 8, 2023
California
1 review
0 helpful votes
Follow Michael’s H.
Unfollow Michael’s H.
Share Review
Report Review

Registration tenewel
January 8, 2023

Great. Efficient. Good communication which is what I value the most.

Date of experience: January 8, 2023
ETAGS S. — eTags Rep
over a year old

Many thanks for sharing Michael!