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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Grateful
September 16, 2018

I am so grateful that the Florida Department of Motor Vehicles provides this service of purchasing your registration and license plates on line.! I have mobility issues and use a walker when I have to do a lot of walking, so going to the office building is painful! The building has several stories and is so busy that it is hard to get on the elevator with my walker because the elevator is full of people and many times I cannot get in with my walker. Renewing my registration and plates is so easy when you order on line. Thank You!

Date of experience: September 15, 2018
marcelo w.
0 reviews
0 helpful votes
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Good
September 15, 2018

Good

Date of experience: September 15, 2018
DIANE S.
0 reviews
0 helpful votes
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Very fast and easy!
September 15, 2018

Very fast and easy!

Date of experience: September 15, 2018
Florida
1 review
0 helpful votes
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Fast & Efficient
September 16, 2018

The online process was quick and easy for all three of my vehicles, and it only took a week to get everything delivered!

Date of experience: September 14, 2018
Linda K.
3 reviews
0 helpful votes
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I cannot see what my actual charges for renewal are
September 14, 2018

I cannot see what my actual charges for renewal are. My invoice shows either $134.60 or $138.35 for 2-year renewal but the online renewal is showing $33.85. What is the actual cost?

Date of experience: September 14, 2018
Bettina E.
0 reviews
0 helpful votes
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A little complicated entering all the information, but overall not bad.

Date of experience: September 14, 2018
Patti B.
0 reviews
0 helpful votes
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This was much easier than calling and paying or going into the DMV the only problem is I didn't expect the other extra charges for shipping or for the extra thing that was $30 extra charge

Date of experience: September 14, 2018
GORDON F.
0 reviews
0 helpful votes
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CONVENIENT!
September 14, 2018

CONVENIENT!
Thank you,
Jackie Sarkey
Napleton Auto Werks

Date of experience: September 14, 2018
Lawrence T.
0 reviews
0 helpful votes
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Easy and the registration was delivered quickly
September 14, 2018

Easy and the registration was delivered quickly

Date of experience: September 14, 2018
Irene A.
0 reviews
0 helpful votes
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A little confusing and extra fees uh no!
September 14, 2018

A little confusing and extra fees uh no!

Date of experience: September 14, 2018
Brandon M.
0 reviews
0 helpful votes
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Easy process, a lot better than going into the DMV
September 14, 2018

Easy process, a lot better than going into the DMV

Date of experience: September 14, 2018
Nelson M.
0 reviews
0 helpful votes
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It´s a little confuse, but OK
September 14, 2018

It´s a little confuse, but OK

Date of experience: September 14, 2018
sean j.
0 reviews
0 helpful votes
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Quick
September 14, 2018

Quick

Date of experience: September 14, 2018
Brian F.
0 reviews
0 helpful votes
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Excellent!
September 14, 2018

Excellent! The best yet!

Date of experience: September 14, 2018
Uri Z.
0 reviews
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Price is too high
September 14, 2018

Price is too high - too many unreasonable fees
Car title should not cost $130
It's outrageously overpriced service
Also you changed 1 star to 5. Amazing!

Date of experience: September 14, 2018
ROY T.
0 reviews
0 helpful votes
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SEEMS VERY EASY TO ORDER A NEW TITLE
September 14, 2018

SEEMS VERY EASY TO ORDER A NEW TITLE

Date of experience: September 14, 2018
William T.
0 reviews
0 helpful votes
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Filling out application was simple
September 14, 2018

Filling out application was simple.

Date of experience: September 14, 2018
New Jersey
1 review
0 helpful votes
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Easy, fast & Convenient
September 16, 2018

You'll pay a "convenience fee" if you know what I mean. But, you get to do this from the comfort of your home or office without having to make the lines. Also, you will not know how much your final payment is until you actually get charged. Price you pay for procrastinating I guess. Again EASY, FAST & CONVENIENT.

Date of experience: September 14, 2018
Colorado
1 review
0 helpful votes
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Quick and easy
September 16, 2018

Worth the fee to not have go through the hassle of lines and waiting. Had the new registration in several days.

Date of experience: September 14, 2018
robert r.
0 reviews
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Very good
September 14, 2018

Very good.

Date of experience: September 13, 2018