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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Thomas D.
0 reviews
0 helpful votes
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Does not show totals along the way
September 17, 2018

Does not show totals along the way. Paid extra for fast delivery...took over a week. But we got them.

Date of experience: September 17, 2018
Florida
1 review
0 helpful votes
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On time delivery, but your fees are way to expensive. I could of gotten a 2 year tag for that price...

Date of experience: September 17, 2018
gary r.
0 reviews
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Very easy to use
September 17, 2018

Very easy to use

Date of experience: September 17, 2018
Thomas C.
0 reviews
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A bit confusing at 1st
September 17, 2018

A bit confusing at 1st. Then very satisfying.

Date of experience: September 17, 2018
Georgette P.
0 reviews
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I don't appreciate the extra charges added on,29.95 for e-tag order. The whole idea is to save time and I don't like paying for using my computer. The $146.00 was for my tags and that's all I should have to pay. I do this to save time and energy and I'm not utilizing anyone from DMV. It said the e-tags were free so what's the 29.95 for?

Date of experience: September 16, 2018
Karen B.
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Great, efficient thank you
September 16, 2018

Great, efficient thank you

Date of experience: September 16, 2018
Michelle H.
0 reviews
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Its so easy Thx!
September 16, 2018

Its so easy Thx!

Date of experience: September 16, 2018
Richard M.
3 reviews
0 helpful votes
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It took me a bit to get through,(I'm old) but I made it.Your set up works just fine.

Date of experience: September 16, 2018
Karlie M.
0 reviews
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The total shown on the order screen did not match what was the true total deducted from my account

Date of experience: September 16, 2018
Marilyn G.
0 reviews
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WAY TOO COSTLY
September 16, 2018

WAY TOO COSTLY

Date of experience: September 16, 2018
Wendy L.
0 reviews
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It was very fast and easy
September 16, 2018

It was very fast and easy. Love it!

Date of experience: September 16, 2018
Donald I.
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Quick and efficient
September 16, 2018

Quick and efficient. No hassles. Love how easy it was

Date of experience: September 16, 2018
Texas
2 reviews
0 helpful votes
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It all seemed easy and the total was supposedly only $30-something dollars (which seemed low, but it was the *only* total showed when I did this on my phone, and I haven't been keeping track of DSMV prices)... but then I was sent a bill for... a lot more, waaaay more. Apparently they only show how much they're charging for the FEE, not how much the actual renewal will be - and I'm okay with that cost, because I hate lines and crowds, I'm lazy, and I can afford to avoid them. The price of the actual renewal is not their fault, that's Florida's charge... but they need to make it much more clear exactly how much money you will be paying *before* you hit "OK". I'll still use it again, because it only took 2 minutes and I got my registration in a couple days, but y'all should fix the way you show that total, not cool.

Date of experience: September 16, 2018
Yi Y.
0 reviews
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Very clear instruction
September 16, 2018

Very clear instruction

Date of experience: September 15, 2018
Kyri H.
0 reviews
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Was very easy to use and follow along with
September 16, 2018

Was very easy to use and follow along with. I would recommend this to everyone because it is so much easier than going to the dvm and waiting in line forever.

Date of experience: September 15, 2018
Guy C.
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Verry good service
September 15, 2018

Verry good service

Date of experience: September 15, 2018
Eurice C.
0 reviews
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Lovely
September 15, 2018

Lovely

Date of experience: September 15, 2018
Edward B.
0 reviews
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Much better than trying to deal with the confused and non-responsive DMV. Sent in renewal forms and insurance verification early last month. Checks were cased on 8/17. Wish me a happy 80th birthday.

Date of experience: September 15, 2018
Jessie G.
0 reviews
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Super easy and quick!
September 15, 2018

Super easy and quick! No waiting in lines!

Date of experience: September 15, 2018
Martinez M.
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IT IS QUICK EASY AND EFFICIENT
September 15, 2018

IT IS QUICK EASY AND EFFICIENT

Date of experience: September 15, 2018