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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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Great better than waiting in line at the office
Great
Easy way to get your tags each year. Quick and simple on line process. No need to write checks or travel to a DMV office
Was easy and efficient.
I do not like the extra service fee.
Every time Californians turn around they get hit with more taxes or fees.
WHEN IS IT GOING TO END!
Great Service... Easy and Fast... Love the way how easy and fast they do their service, in home, while You can enjoy a coffe at the same time. Love it..
Amazingly quick and easy way to renew registration.
I appreciated the txt reminders. My only set was the fee added on to my total.
Very easy thank you
Was out of state long term looking to renew my Florida tag but could not do it online for at the time unknown reasons. Came across this website and reviews seemed legit so tried it. They charged me 70$ upfront to only ask me for 300$ to complete my car registration renewal after giving them more documents. I called but they could not tell me what the 300 was for only that it was required by my county tax commissioner. Seemed fishy so I called my tax commissioners office. They were able to process my request and give me a new tag for 50$, I just wasn't aware that they could do it over the phone. Come to find out, before calling I could not register my car because my tag was discontinued. So they were going to charge me 300 to complete my registration yet no one would even be able to register my car without purchase of a new tag. I have no clue how they planned to renew my registration considering it was impossible or if I would have ever seen that 300$ back once they found out it was non renewable. Just had to call the upfront fee of 70$ the cost of learning my lesson. It could have easily been much worse had I gone through with the final purchase blindly.
Hi Seven, we see from your screenshot that you placed an order to obtain a new registration and tag meant for vehicles that do not have Florida plates yet. You did not place an order to renew an existing registration. Our new registration process requires that we obtain copies of your IDs and other documents and then we can determine DMV fees due to issue a new Florida plate. The $69.95 is the service we charge to process a new plate transaction charged at the time the order is placed and the DMV fee, once confirmed, is collected in a second payment. We complete Florida tag *renewals* via a different service and can process these quickly with all fees collected upfront in one payment. We are sorry to hear that you were confused about the two different services. We hope that clarification helps. If you have any other questions, please do not hesitate to contact us directly.
This was easy. Thank you!
Nice
Fine job
Honestly I really didn't know this was an option to do. The added fees for this was not expected. Hopefully I will get my tags soon.
I Think the 29.95 service charge is obsurd!
It was a very easy process thank you. I would do it again.
Great online process! Love not having to physically go to get the tag.
First time using and very convenient will do again. So easy and time saving
I received it in a timely manner now I don't have to wait in a very long line or miss work just to get my etag for my car and I got it way before my birthday thanks again for the online service
Was a breeze and just was all plan and simple
The additional cost was too great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the nice review. We appreciate your business and a good cup of coffee as well.