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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Robert R.
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Fast and efficient process
August 15, 2019

Fast and efficient process.
I was not happy with the $20. Additional fee that was charged to my account the following day.

Date of experience: August 14, 2019
tiffany c.
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Love
August 15, 2019

Love

Date of experience: August 14, 2019
joseph f.
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Wasn't bad of an experience
August 15, 2019

Wasn't bad of an experience

Date of experience: August 14, 2019
VAL P.
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QUICK ONLINE SERVICE
August 15, 2019

QUICK ONLINE SERVICE

Date of experience: August 14, 2019
maria m.
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Why is it more expensive on line
August 15, 2019

Why is it more expensive on line. By mail it is $46.85

It was not clear the service charge is $20. I rather have just sent a check for this.

Date of experience: August 14, 2019
Sylvia s.
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Was easy to do thanks
August 14, 2019

Was easy to do thanks

Date of experience: August 14, 2019
Richard C.
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First time with e-mail, easy But, the cost of doing it via e-tags is very costly!

Date of experience: August 14, 2019
Jeffery B.
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Simple easy and seems to be pretty fast
August 14, 2019

Simple easy and seems to be pretty fast

Date of experience: August 14, 2019
Florida
1 review
0 helpful votes
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Paid $536.40 to get Florida registration... with all the fees and extras. Waited two months got nothing. Kept contacting they want you to send your original title out going on three months I contacted about how upset i am and terrible their service is refunded my money but had to pay a $50 cancellation fee. Go to DMV dont waste your $$

Date of experience: August 14, 2019
Daniel M.
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Quick and easy
August 14, 2019

Quick and easy

Date of experience: August 14, 2019
william c.
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Great!
August 14, 2019

Great!

Date of experience: August 14, 2019
Sarah M.
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Ease of use, not having to leave the house
August 14, 2019

Ease of use, not having to leave the house. Thanks for an easy way to avoid lines and not having to take the kids to wait around at the dmv.

Date of experience: August 13, 2019
Leonard S.
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Easy to use and worth the fee
August 14, 2019

Easy to use and worth the fee. Thanks!

Date of experience: August 13, 2019
ELIZABETN S.
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QUICK AND EASY, MOST CONVENIENT
August 14, 2019

QUICK AND EASY, MOST CONVENIENT. WE ARE SNOW BIRDS AND APPRECIATE BEING ABLE TO RENEW ON LINE AND HAVING IT SHIPPED TO OUR SUMMER HOME. VERY FAST SERVICE. THANKS.

Date of experience: August 13, 2019
RICHARD M.
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Very easy to follow
August 14, 2019

Very easy to follow

Date of experience: August 13, 2019
Lauren H.
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This was a very convenient and easy process
August 14, 2019

This was a very convenient and easy process - I have already received my new tags! Now I am trying to tackle my handicap placard renewal. I was told by DMV to go to AAA.

Date of experience: August 13, 2019
Karen B.
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Thank you for an easy and efficient way to take of business.

Date of experience: August 13, 2019
Earl L.
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Very good service fast
August 13, 2019

Very good service fast

Date of experience: August 13, 2019
david a.
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Very easy
August 13, 2019

Very easy

Date of experience: August 13, 2019
Mitchell A.
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Easy payment and check out
August 13, 2019

Easy payment and check out. But why the extra fees?

Date of experience: August 13, 2019