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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Brian M.
0 reviews
0 helpful votes
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GREAT...
August 26, 2019

GREAT...

Date of experience: August 26, 2019
Florida
1 review
0 helpful votes
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Instead of waiting in long lines and taking time out of your busy schedule, go online where it is both fast and easy to do.

Date of experience: August 26, 2019
California
2 reviews
0 helpful votes
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I didnt know i had to smog my car. I got an email to do so before my tags can be sent. I went and smogged it and still have not recieved my tags. The smog place uses Smart smog so info goes straight to dmv and they are suppose to send me my tags m its been over two weeks... I pay the extra money as to not have to go to dmv. If i end up having to go pick up my tags. I should get a refund.

Date of experience: August 26, 2019
Rhonda L.
0 reviews
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It was much easier than last time I used it not as confusing

Date of experience: August 26, 2019
Donna S.
0 reviews
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This service easy to use, and delivery is fast
August 26, 2019

This service easy to use, and delivery is fast. I do think the fee is a bit high.

Date of experience: August 25, 2019
William B.
0 reviews
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I was surprised at the extra fees
August 26, 2019

I was surprised at the extra fees.

Date of experience: August 25, 2019
Amarilys S.
0 reviews
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Comodo, util y practico
August 25, 2019

Comodo, util y practico

Date of experience: August 25, 2019
DANEISHA S.
0 reviews
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I love the yearly reminders!
August 25, 2019

I love the yearly reminders!

Date of experience: August 25, 2019
California
2 reviews
0 helpful votes
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Easy
August 26, 2019

It was very useful and uncomplicated to do it this way. I want to get things done in the fastest way possible and this was it. Also my tags arrived very quickly.

Date of experience: August 25, 2019
Mike D.
0 reviews
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Makes it very easy to pay with a credit card
August 25, 2019

Makes it very easy to pay with a credit card

Date of experience: August 25, 2019
Robert O.
0 reviews
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Very smooth and easy transaction
August 25, 2019

Very smooth and easy transaction

Date of experience: August 25, 2019
Michael R.
2 reviews
0 helpful votes
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Alot different from before
August 24, 2019

Alot different from before

Date of experience: August 24, 2019
maryjane m.
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Experience was good
August 24, 2019

Experience was good

Date of experience: August 24, 2019
JOSEPH P.
0 reviews
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Very easy to use and efficient
August 24, 2019

Very easy to use and efficient.

Date of experience: August 24, 2019
Pennsylvania
1 review
0 helpful votes
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Ripoff
August 24, 2019

If you Google search PA dmv renew registration, this pops up. I am embarrassed and frustrated that I did not see the fees... not once but twice - for 2 cars. I'm out over $50 for something the dmv does. AND MY NEW REGISTRATION SAYS STATION WAGON INSTEAD OF SUV.!

Date of experience: August 24, 2019
ETAGS I. — eTags Rep
over a year old

Hi Kendra, thanks for your feedback and we are sorry to hear that you had an unsatisfactory experience. You are correct in that we disclose all of our fees twice both before and and after an order is placed but we understand that mistakes can be made. Also, the vehicle information that is on your registration card is what comes back from PennDot. If it is incorrect, you may contact PennDot to have it corrected. Your satisfaction is important to us and we encourage you to contact our support team directly by phone or email to discuss your concerns. We hope to hear from you soon. Take care and drive safely.

California
1 review
0 helpful votes
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Great
August 26, 2019

Very convenient, It was a seamless process. No problems at all. The tags came in the mail quickly. Thank you

Date of experience: August 24, 2019
Jennifer E.
0 reviews
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Would have liked to have been made aware of the cost before filling out form rather than having it added in to the total.

Date of experience: August 24, 2019
angeles b.
0 reviews
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Quick and easy
August 24, 2019

Quick and easy

Date of experience: August 24, 2019
Sherilyn y.
0 reviews
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Quick and easy no stading in line I love it...
August 24, 2019

Quick and easy no stading in line I love it...

Date of experience: August 24, 2019
TERESITA D.
0 reviews
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THANK YOU SO MUCH HAVE GREAT DAY ;]
August 24, 2019

THANK YOU SO MUCH HAVE GREAT DAY ;]

Date of experience: August 23, 2019