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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Frank K.
0 reviews
0 helpful votes
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Easy to use
August 28, 2019

Easy to use

Date of experience: August 28, 2019
Maria H.
2 reviews
0 helpful votes
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Super fast service
August 28, 2019

Super fast service. Great experience.

Date of experience: August 28, 2019
Angela W.
0 reviews
0 helpful votes
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Excellent, very convenient
August 28, 2019

Excellent, very convenient

Date of experience: August 28, 2019
Carlos D.
0 reviews
0 helpful votes
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Good
August 28, 2019

Good

Date of experience: August 28, 2019
Jeffrey B.
0 reviews
0 helpful votes
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Easy and quick as far as placing the order
August 28, 2019

Easy and quick as far as placing the order. Received my requested items in less than a week! Thank you

Date of experience: August 27, 2019
Jeffrey K.
0 reviews
0 helpful votes
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Renewal was fast and easy
August 28, 2019

Renewal was fast and easy. Faster and easier than before. Second time around. :D

Date of experience: August 27, 2019
Joan C.
0 reviews
0 helpful votes
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Ordered tag and plate on 8-19-19
August 28, 2019

Ordered tag and plate on 8-19-19. Nothing received as of today, the 27th of August? I paid $64.91 with my MC. Where are my items?

Date of experience: August 27, 2019
Walter W.
0 reviews
0 helpful votes
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Why wasn't offered check TO Pay
August 27, 2019

Why wasn't offered check TO Pay
The service was OK but to expensive

Date of experience: August 27, 2019
Meire P.
0 reviews
0 helpful votes
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SO FAR GOOD SERVICE
August 27, 2019

SO FAR GOOD SERVICE

Date of experience: August 27, 2019
TERRY F.
0 reviews
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Good
August 27, 2019

Good

Date of experience: August 27, 2019
RODNEY G.
California
1 review
0 helpful votes
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service fees
August 27, 2019

why so many service fees it makes it easier for both of us and less hassle and not creating longer wait times are the fees really necessary or is it just a ripoff

Date of experience: August 27, 2019
Kelly D.
4 reviews
0 helpful votes
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Easy to do
August 27, 2019

Easy to do. Love the auto reminder

Date of experience: August 27, 2019
Jennifer R.
0 reviews
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Quick and simple thank you
August 27, 2019

Quick and simple thank you

Date of experience: August 26, 2019
Mr a.
0 reviews
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Charged an extra $20 when I THOUGHT I was on the PA DMV site. Then I had to wait to print the registration. Got the 2nd one straight from PA. Will be much more careful in the future.

Date of experience: August 26, 2019
L F.
0 reviews
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SO FAR SO GOOD...
August 27, 2019

SO FAR SO GOOD...
New registration sticker arrived in a timely manner. Happy to see a hard copy of vehicle registration paperwork included. Highly recommend this service.
L. Fairley

Date of experience: August 26, 2019
Missouri
1 review
0 helpful votes
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Quick and easy.
August 27, 2019

It was very easy to do online but had a hidden online fee which bumped up my payment as if I was late by 2 months.

Date of experience: August 26, 2019
willam v.
0 reviews
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Ok
August 26, 2019

Ok

Date of experience: August 26, 2019
Gail E.
0 reviews
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So far, so good
August 26, 2019

So far, so good
Received ahead of expectations

Date of experience: August 26, 2019
Gene G.
0 reviews
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Site very easy to use
August 26, 2019

Site very easy to use

Date of experience: August 26, 2019
Brian M.
0 reviews
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GREAT...
August 26, 2019

GREAT...

Date of experience: August 26, 2019