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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Clayton M.
0 reviews
0 helpful votes
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Thank you, very easy,wouldnt do it any other way!
September 24, 2019

Thank you, very easy,wouldnt do it any other way!

Date of experience: September 24, 2019
darlene S.
0 reviews
0 helpful votes
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It was easy
September 24, 2019

It was easy. Thank you very much

Date of experience: September 24, 2019
Jesus M.
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So easy and simple
September 24, 2019

So easy and simple. Thank you for the reminders. I hate paying those freaking tickets.

Date of experience: September 24, 2019
SUNDER B.
0 reviews
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Wonderful
September 24, 2019

Wonderful

Date of experience: September 23, 2019
Suzanne G.
0 reviews
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Great and EASY!
September 24, 2019

Great and EASY!

Date of experience: September 23, 2019
Kelvyne M.
0 reviews
0 helpful votes
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It arrived exactly when they said
September 23, 2019

It arrived exactly when they said.

Date of experience: September 23, 2019
Edward M.
0 reviews
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Easy to use and can download and print from your house instead of waiting by mail.

Date of experience: September 23, 2019
RAFAEL D.
0 reviews
0 helpful votes
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This service is quite easy, fill up the boxes, I have done this process in the past and love it, Thank you

Date of experience: September 23, 2019
James W.
0 reviews
0 helpful votes
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Tried to pay with CC but "gateway timed out" several times; had to switch to PayPal

Date of experience: September 23, 2019
Brian P.
0 reviews
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Not sure if I was charged correctly
September 23, 2019

Not sure if I was charged correctly - do I need to pay a sticker replacement and etag fee?

Date of experience: September 23, 2019
Laura C.
0 reviews
0 helpful votes
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So far so good
September 23, 2019

So far so good. Got my tags pretty quickly without paying the overnight fee to get them sooner. I believe they were to me in 3 business days

Date of experience: September 23, 2019
Nadia d.
0 reviews
0 helpful votes
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Easy to use very useful ty
September 23, 2019

Easy to use very useful ty

Date of experience: September 23, 2019
Manuel C.
0 reviews
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Really convenient and helpful
September 23, 2019

Really convenient and helpful

Date of experience: September 23, 2019
LEWIS E.
0 reviews
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USER FRIENDLY, yes
September 23, 2019

USER FRIENDLY, yes. Thankx!

Date of experience: September 23, 2019
Hawaii
1 review
0 helpful votes
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When I did not receive my tags I first got a response to wait 5 more days. When they did not show up I requested a second mailing which also never got to me. When I tried to request a third time or get my money back, they actually wanted to charge me again instead.

Not worth the hassle. $30 down the drain and now I have to go stand in line at DMV.

Date of experience: September 23, 2019
ETAGS I. — eTags Rep
over a year old

Hi John, sorry to hear that there was issues with shipment. We recommend checking with your local post man to see why Neither of the registrations we mailed out were delivered. We understand that mail gets lost which is why we issue one free replacement but issuing additional replacements beyond the first free one is not something we can do to assure we can prevent fraud and misuse of state materials. We hope that clarifies why we cannot issue replacements indefinitely and we thank you for taking the time to give us feedback.

Georgia
1 review
0 helpful votes
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So their site asks where you are wanting to register your vessel (by County), I listed Clay County FL... which has no local tax on vessel registrations... when I got my registration it listed an extra $65 charge for tax in Lee county... which is not where I have the vessel registered. When I called them they said it was not their fault and that I would have to go to the local Tax office to fix it. The were of absolutely no help and I got to pay $29.95 for that. DO NOT USE THIS COMPANY!

Date of experience: September 23, 2019
Dolores W.
0 reviews
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Nice and understandable
September 23, 2019

Nice and understandable.

Date of experience: September 22, 2019
walter g.
0 reviews
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I liked the service it was fast and thorough
September 22, 2019

I liked the service it was fast and thorough

Date of experience: September 22, 2019
Patsy W.
0 reviews
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Excellent improvement of this online service compared to last year's! Thank you so much.

Date of experience: September 22, 2019
Terry D.
0 reviews
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Good experience
September 22, 2019

Good experience

Date of experience: September 22, 2019