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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Yosvel A.
0 reviews
0 helpful votes
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So fast
September 26, 2019

So fast
Ok ok

Date of experience: September 26, 2019
SHARRON G.
0 reviews
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Would prefer to be told about the additional $29.95 fee at the beginning of the process instead of the end.

Date of experience: September 26, 2019
Dane P.
0 reviews
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Found it to be very easy
September 26, 2019

Found it to be very easy

Date of experience: September 25, 2019
Mervin K.
0 reviews
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Fast service but didn't realize that you were going to charge 20 dollars per tag just to send me a photo copy of the registration certificate. A little to costly for me. Will mail mine in next time. Thanks!

Date of experience: September 25, 2019
Wayne W.
1 review
0 helpful votes
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The process was quick and accurate
September 25, 2019

The process was quick and accurate. I prefer not to get in line at the tag agency. I misunderstood something and was pleased with the follow up calls and explanation. Good job.

Date of experience: September 25, 2019
Harriet Z.
0 reviews
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Very easy to manipulate site, thank you
September 25, 2019

Very easy to manipulate site, thank you. It was so easy and I received my tags pronto. Thank you so much.

Date of experience: September 25, 2019
MARIA H.
0 reviews
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Wow-amazingly fast
September 25, 2019

Wow-amazingly fast

Date of experience: September 25, 2019
James C.
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Very easy to follow
September 25, 2019

Very easy to follow. Esther was great

Date of experience: September 25, 2019
Robert S.
0 reviews
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Very easy, thank you
September 25, 2019

Very easy, thank you

Date of experience: September 25, 2019
Anne B.
0 reviews
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Smooth, intuitive and responsive web site
September 25, 2019

Smooth, intuitive and responsive web site

Date of experience: September 25, 2019
Jo F.
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So far so good
September 25, 2019

So far so good

Date of experience: September 25, 2019
arthur h.
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S0 far so good
September 25, 2019

S0 far so good

Date of experience: September 25, 2019
David K.
0 reviews
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It was easy and fast to fill out, no problems. Thanks'

Date of experience: September 25, 2019
California
1 review
0 helpful votes
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It's so convenience and time saving, we can pay anytime anywhere at our choice. I love it! Love it!

Date of experience: September 25, 2019
ETAGS I. — eTags Rep
over a year old

And we love you Nathalie... too soon?... :)

Maria E.
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Easy
September 25, 2019

Easy

Date of experience: September 24, 2019
Leighton H.
0 reviews
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Nice and easy to use, hopefully I get the replacement decal after purchasing registration back in July 2019.

Date of experience: September 24, 2019
John P.
0 reviews
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Easy to navigate
September 24, 2019

Easy to navigate. Quick delivery..

Date of experience: September 24, 2019
Reynaldo B.
0 reviews
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Permanent
September 24, 2019

Permanent

Date of experience: September 24, 2019
KENNETH W.
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I received renewal notices for my cars
September 24, 2019

I received renewal notices for my cars. The price was 85.35 for one and 80.85 other> but when i checked out it was it was much higher
One car was 101.60 the other was 114.60 when recieved from the two cars it was $ 216.50 for the two cars. This was convienent but the cost to do it was unconscionable and I will never do it again.

Date of experience: September 24, 2019
Clayton M.
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Thank you, very easy,wouldnt do it any other way!
September 24, 2019

Thank you, very easy,wouldnt do it any other way!

Date of experience: September 24, 2019