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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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stuart b.
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Overall the experience was satisfactory
November 19, 2019

Overall the experience was satisfactory.
BIG OBJECTION: You took my info, my credity card, processed the credit card, asked for 5 stars rating and then when I couldnt turn back:
INFORMED ME IT WOULDNT BE PROCESSED UNTIL I GOT A JPEG FILE OF MY LICENSE TO YOU.
VERY DECEITFUL. SHAME ON YOU. Not easy to do late at night.
I took care of it the following day with the help of a technophile so I didnt loose my $135.
After submitting the required photo, I was impressed by your close follow up, attention to security and your prompt service. Make it 3.5 stars.

Date of experience: November 19, 2019
Valerie W.
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Easy
November 19, 2019

Easy

Date of experience: November 18, 2019
lilia B.
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It was easy
November 19, 2019

It was easy

Date of experience: November 18, 2019
Judy K.
0 reviews
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Don't know yet, really
November 19, 2019

Don't know yet, really. Haven't used etags before!

Date of experience: November 18, 2019
Rod G.
0 reviews
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The format of the registration is different and larger than a regular registration card.

Date of experience: November 18, 2019
California
1 review
0 helpful votes
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Very simple
November 20, 2019

Yes I received my order, it was very easy
I did on the web and just took me 5 minutes, I got by mail in 3 working days

Date of experience: November 18, 2019
James J.
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Fast and easy
November 19, 2019

Fast and easy

Date of experience: November 18, 2019
Roxanne F.
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Smooth as silk
November 19, 2019

Smooth as silk

Date of experience: November 18, 2019
Jason C.
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Everything fine
November 18, 2019

Everything fine

Date of experience: November 18, 2019
J K.
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Love it
November 18, 2019

Love it. Quick and easy. Nice layout. The entire experience was a pleasant surprise. Definitely customer focused all the way down to the confirmation of receipt and request for feedback. Great customer centric way of doing business and providing a positive customer experience before and after the transaction. Much appreciated.

Date of experience: November 18, 2019
Anthony P.
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Smooth
November 18, 2019

Smooth

Date of experience: November 18, 2019
Gopal P.
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Beautiful.Very easy and Convenient
November 18, 2019

Beautiful.Very easy and Convenient

Date of experience: November 18, 2019
Carmen R.
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Great application
November 18, 2019

Great application
Fast and no issues

Date of experience: November 18, 2019
WILLIAM H.
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Efficient, I was carefully led through the process of getting new plates, which were received quickly.

Date of experience: November 18, 2019
andrew s.
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Easy
November 18, 2019

Easy

Date of experience: November 18, 2019
Holly J.
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This is cool
November 18, 2019

This is cool. I can avoid traffic and standing in line.

Date of experience: November 18, 2019
California
1 review
0 helpful votes
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VERY EASY TO USE
November 20, 2019

Easy to use, didn't have to struggle as to filling the information, convenient, Delivered fast and surprised. Will use again.

Date of experience: November 18, 2019
ETAGS S. — eTags Rep
over a year old

Thank you Tsutae. We're happy you gave us a try!

California
1 review
0 helpful votes
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Fast and Easy Service
November 20, 2019

Etags made it easy to renew my registration online, allowing me to skip the lengthy trip to the DMV.

Date of experience: November 18, 2019
Dora B.
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It was easy, however, too costly
November 18, 2019

It was easy, however, too costly.

Date of experience: November 18, 2019
Keryl B.
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Quick and easy
November 17, 2019

Quick and easy

Date of experience: November 17, 2019