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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Elizabeth F.
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Quick
November 20, 2019

Quick
However, no where did it show the high cost of using eTags. I'll never use again.

Date of experience: November 20, 2019
demetrius c.
0 reviews
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Easy to renew
November 20, 2019

Easy to renew.

Date of experience: November 20, 2019
Margaret C.
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Easy peasey
November 20, 2019

Easy peasey.

Date of experience: November 20, 2019
Marguarite G.
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Was easy to do
November 20, 2019

Was easy to do

Date of experience: November 19, 2019
MICHAEL C.
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Nice and quick!
November 20, 2019

Nice and quick!

Date of experience: November 19, 2019
Richard S.
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Very easy to follow directions and enter my information.

Date of experience: November 19, 2019
Faith S.
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Easy
November 20, 2019

Easy

Date of experience: November 19, 2019
George t.
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Very ez
November 20, 2019

Very ez

Date of experience: November 19, 2019
Maria C.
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Fast and easy
November 19, 2019

Fast and easy

Date of experience: November 19, 2019
sisheng c.
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Good service
November 19, 2019

Good service

Date of experience: November 19, 2019
Osagie E.
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Good
November 19, 2019

Good

Date of experience: November 19, 2019
Jennifer M.
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Thankful for the efficiency!
November 19, 2019

Thankful for the efficiency!

Date of experience: November 19, 2019
stuart b.
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Overall the experience was satisfactory
November 19, 2019

Overall the experience was satisfactory.
BIG OBJECTION: You took my info, my credity card, processed the credit card, asked for 5 stars rating and then when I couldnt turn back:
INFORMED ME IT WOULDNT BE PROCESSED UNTIL I GOT A JPEG FILE OF MY LICENSE TO YOU.
VERY DECEITFUL. SHAME ON YOU. Not easy to do late at night.
I took care of it the following day with the help of a technophile so I didnt loose my $135.
After submitting the required photo, I was impressed by your close follow up, attention to security and your prompt service. Make it 3.5 stars.

Date of experience: November 19, 2019
Valerie W.
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Easy
November 19, 2019

Easy

Date of experience: November 18, 2019
lilia B.
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It was easy
November 19, 2019

It was easy

Date of experience: November 18, 2019
Judy K.
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Don't know yet, really
November 19, 2019

Don't know yet, really. Haven't used etags before!

Date of experience: November 18, 2019
Rod G.
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The format of the registration is different and larger than a regular registration card.

Date of experience: November 18, 2019
California
1 review
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Very simple
November 20, 2019

Yes I received my order, it was very easy
I did on the web and just took me 5 minutes, I got by mail in 3 working days

Date of experience: November 18, 2019
James J.
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Fast and easy
November 19, 2019

Fast and easy

Date of experience: November 18, 2019
Roxanne F.
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Smooth as silk
November 19, 2019

Smooth as silk

Date of experience: November 18, 2019