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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Juanita J.
0 reviews
0 helpful votes
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First time paying on line and it was fast and easy
December 27, 2019

First time paying on line and it was fast and easy.
I got my tags in 4 days. Wow

Date of experience: December 27, 2019
esperanza o.
0 reviews
0 helpful votes
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Awsome
December 27, 2019

Awsome

Date of experience: December 27, 2019
Christine C.
0 reviews
0 helpful votes
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I mailed check number2306 on November 11 2019 but have not received confirmation of this $43.00 renewal payment. Will I receive a refund? I paid for a 1 year renewal.

Date of experience: December 26, 2019
Florida
2 reviews
0 helpful votes
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YOU DONT HAVE TO PAY THESE FEES TO DO AN ONLINE RENEWAL! Look on your registration reminder that came in the mail and you will see a website for the tax collectors office. Just simply go there and pay the two dollar processing fee instead of paying these people $20-$30 extra. Why anybody would go to another site beside the actual people who give you the tag is beyond me. Don't be stupid! It is NOT ANY easier using etags then it is using the tax collectors OWN website! If you pay etags extra money for the same online service the tax collector provides, well then that's nobody's fault but yours.

Date of experience: December 26, 2019
Charles J.
0 reviews
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Fast and user friendly
December 27, 2019

Fast and user friendly

Date of experience: December 26, 2019
Wende S.
0 reviews
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If I'd known it was this quick and easy to take car of my car registration on line, I would have done it as soon as I received the bill. This is a great service!

Date of experience: December 26, 2019
District of Columbia
1 review
0 helpful votes
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Easy transaction
December 28, 2019

Got my renewed registration and sticker and did not have to go to the MVA, that is good deal in my book

Date of experience: December 26, 2019
Florida
1 review
0 helpful votes
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You failed to use the plate number that I sent you and charged me for a new plate. I wanted to use the plate that I told you about but it seems you ignored that.
Don't use these guys unless it is a vanilla thing you want. Any more will confuse them!

Date of experience: December 26, 2019
ETAGS I. — eTags Rep
over a year old

Hi David, sorry to hear that you had an unsatisfactory experience. If you placed a Florida registration renewal order, plates are replaced automatically as required by the DMV. This is not something we have control over. Hope that helps. Have a great new year!

Marilyn D.
0 reviews
0 helpful votes
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Will know when I receive my new registration
December 26, 2019

Will know when I receive my new registration.

Date of experience: December 26, 2019
Florida
1 review
0 helpful votes
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It's too easy
December 26, 2019

To be confused by Internet ads and sites. Like another reviewer I thought that I was dealing with the DMV for my Honda scooter tag renewal but as so often happens on the web, government offices are hidden among the many entrepreneurs that this wonderful country produces.

I do have the excuse of disability, age and drugs taken for that disability but no excuse for paying twice the amount necessary to renew my tag.

I'll be more careful and aware.

Date of experience: December 26, 2019
NANCY j.
0 reviews
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EASY TO DO AND QUICK
December 26, 2019

EASY TO DO AND QUICK

Date of experience: December 26, 2019
Silvio F.
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Great, also very easy
December 26, 2019

Great, also very easy

Date of experience: December 25, 2019
James S.
0 reviews
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Easy, with the one exception: when you ask if I want to register another vehicle, it isn't clear that one must start anew with the insurers's name even though it may be the same insurance company, but another policy number.

Date of experience: December 25, 2019
Anthony C.
0 reviews
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Excellent
December 26, 2019

Excellent

Date of experience: December 25, 2019
Joan R.
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Easy
December 26, 2019

Easy

Date of experience: December 25, 2019
Barry R.
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Easy peezy
December 25, 2019

Easy peezy

Date of experience: December 25, 2019
Lynn D.
0 reviews
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Quick and easy just like it said!
December 25, 2019

Quick and easy just like it said!

Date of experience: December 25, 2019
Joseph M.
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Everything went as expected and met expectations
December 25, 2019

Everything went as expected and met expectations

Date of experience: December 25, 2019
James D.
0 reviews
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The process was quick, simple and saved time...
December 25, 2019

The process was quick, simple and saved time...thank you

Date of experience: December 25, 2019
Florida
1 review
0 helpful votes
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Quick and correct service
December 25, 2019

They immediately corrected the situation as my first order was somehow lost in transit and the replacement came in via UPS within 2 days

Albert

Date of experience: December 25, 2019
ETAGS S. — eTags Rep
over a year old

Thank you Albert. We appreciate the kind feedback.