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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Leandre B.
0 reviews
0 helpful votes
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Pretty simple process
December 29, 2019

Pretty simple process.

Date of experience: December 29, 2019
Donald F.
0 reviews
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Very good, thank you
December 29, 2019

Very good, thank you.

Date of experience: December 28, 2019
Joanne A.
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0 helpful votes
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Very user friendly
December 29, 2019

Very user friendly

Date of experience: December 28, 2019
Arthur B.
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Easy
December 29, 2019

Easy

Date of experience: December 28, 2019
Evila B.
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0 helpful votes
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Gracias fue muy fácil de hacer el pago
December 29, 2019

Gracias fue muy fácil de hacer el pago.

Date of experience: December 28, 2019
California
1 review
0 helpful votes
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Save Your Money
December 29, 2019

If you are a California driver, google "California DMV" and use their website. Only 2.1%, which was 3.30 for me, added to the $157 due. This eTags place wanted well over $190. Total rip-off. Anyone can wait 5 days for license tags, particularly when January stickers are prime targets for thieves wanting current year registration.

Date of experience: December 28, 2019
ETAGS I. eTags Rep
over a year old

Hi Kathianne, sorry to hear that you had an unsatisfactory experience. However, our fees are disclosed before the order is placed and you can choose not to complete your order with us. And we would argue that not everyone can wait 5 days and some do indeed people have urgent situations or can use our pay over-time payment options. We understand though that your situation is different and respect your opinion to use a different, cheaper renewal option. Wishing you a great new year. Take Care and Drive Safely.

Bryan T.
0 reviews
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Very quick and easy experience
December 29, 2019

Very quick and easy experience

Date of experience: December 28, 2019
Mark o.
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Quick easy
December 28, 2019

Quick easy.

Date of experience: December 28, 2019
Angela E.
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This was very good
December 28, 2019

This was very good. I see it was quite a mark up on the cost.

Date of experience: December 28, 2019
Mary C.
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Went smoothly
December 28, 2019

Went smoothly. Thank you.

Date of experience: December 28, 2019
Luis C.
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Excellent service, fast and easy
December 28, 2019

Excellent service, fast and easy

Date of experience: December 27, 2019
Tina F.
0 reviews
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This procedure was very easy and fast
December 28, 2019

This procedure was very easy and fast. Very Convenient.

Date of experience: December 27, 2019
Richard S.
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Easy peesee!
December 28, 2019

Easy peesee!

Date of experience: December 27, 2019
Denise H.
0 reviews
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Excellent and very easy and convenient
December 28, 2019

Excellent and very easy and convenient

Date of experience: December 27, 2019
Maliha k.
0 reviews
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Quick and easy, very straightforward to use
December 28, 2019

Quick and easy, very straightforward to use.

Date of experience: December 27, 2019
Edward M.
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Quicker and cheaper than having to drive and wait in line to renew.

Date of experience: December 27, 2019
California
1 review
0 helpful votes
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Easy and accurate
December 28, 2019

This was incredibly easy and quick. I did not encounter any problems with this process. I will use this again next year.

Date of experience: December 27, 2019
Sandra N.
0 reviews
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I think 19.95 for this fee is too much!
December 27, 2019

I think 19.95 for this fee is too much!

Date of experience: December 27, 2019
Anthony A.
0 reviews
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ETags has always helped me out in a pinch
December 27, 2019

ETags has always helped me out in a pinch.

Date of experience: December 27, 2019
SAMMUEL N.
0 reviews
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Unclear after requesting title
December 27, 2019

Unclear after requesting title. What do I do now?

Date of experience: December 27, 2019