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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Robert I.
0 reviews
0 helpful votes
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Quick and easy
January 12, 2020

Quick and easy

Date of experience: January 11, 2020
Jerry Z.
0 reviews
0 helpful votes
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I appreciated being informed as my request was being processed

Date of experience: January 11, 2020
Karen S.
1 review
0 helpful votes
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Very simple to use
January 12, 2020

Very simple to use. Received the replacement tag with no problems or issues.

Date of experience: January 11, 2020
Margaret T.
0 reviews
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Convenient and Easy to follow
January 11, 2020

Convenient and Easy to follow.

Date of experience: January 11, 2020
Sami S.
0 reviews
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Great service
January 11, 2020

Great service

Date of experience: January 11, 2020
Thomas B.
0 reviews
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Thought it was fast and easy
January 11, 2020

Thought it was fast and easy

Date of experience: January 11, 2020
ANSAR C.
0 reviews
0 helpful votes
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Good
January 11, 2020

Good

Date of experience: January 11, 2020
Peter a.
0 reviews
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Great experience, easy
January 11, 2020

Great experience, easy

Date of experience: January 11, 2020
Florida
2 reviews
0 helpful votes
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% Star rating
January 12, 2020

Service was excellent, and saved me time by not having town to save 30 dollars, This will be my second year for your service.

Date of experience: January 11, 2020
Yiding W.
0 reviews
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Fast and easy
January 11, 2020

Fast and easy. I like it a lot! One thing I am concerned us that the sticker I received does not look the same as I normally got fro DMV directly. Why is that? And if it is a valid sticker and registration?

Date of experience: January 11, 2020
Jean D.
0 reviews
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I have used the services before
January 11, 2020

I have used the services before. Very reliable.

Date of experience: January 11, 2020
Michael S.
0 reviews
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Great to have a service like this, its easy and well worth the extra cost.

Date of experience: January 10, 2020
Keith L.
0 reviews
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Didn't expect the $35 per car service fee
January 11, 2020

Didn't expect the $35 per car service fee. Everything else was great.

Date of experience: January 10, 2020
Patricia S.
0 reviews
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Excellent Tool quick and easy to use
January 11, 2020

Excellent Tool quick and easy to use. Thank you for the service.

Date of experience: January 10, 2020
Robert H.
0 reviews
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Very simple, but took 7 days to receive it
January 11, 2020

Very simple, but took 7 days to receive it. With the pbco tax dept it took 3 days. The fee they charge was not noted on the tax bill which was $20. It was redirected to e-tag with no explanation. Not happy how this was handled.

Date of experience: January 10, 2020
Jason P.
0 reviews
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Very easy
January 11, 2020

Very easy

Date of experience: January 10, 2020
jaspal j.
0 reviews
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No
January 10, 2020

No

Date of experience: January 10, 2020
BARRY M.
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It could not have been easier
January 10, 2020

It could not have been easier.

Date of experience: January 10, 2020
Matthew D.
0 reviews
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Quick and easy
January 10, 2020

Quick and easy. Thank you

Date of experience: January 10, 2020
Lucio G.
0 reviews
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Good" save time
January 10, 2020

Good" save time

Date of experience: January 10, 2020