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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Ellin G.
0 reviews
0 helpful votes
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Excellent
January 13, 2020

Excellent

Date of experience: January 13, 2020
Don M.
0 reviews
0 helpful votes
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It was awesome..
January 13, 2020

It was awesome.thanks!

Date of experience: January 13, 2020
Mary P.
0 reviews
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Very satisfied
January 13, 2020

Very satisfied

Date of experience: January 13, 2020
Michigan
2 reviews
0 helpful votes
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Tried to purchase tags for my 95yr old father so he didn't have to go thru the hassle. Just received an email that said "Your Renewal could not be Processed" then "Looks like you already renewed" and charged me $29.40! The tags have not been renewed otherwise why would I be trying to purchase renewal tags on etags.com!

Date of experience: January 13, 2020
ETAGS I. — eTags Rep
over a year old

Hi Denis, sorry to hear that you had an unsatisfactory experience. Only if we can complete your renewal will you be charged. You may see a payment authorization or pending amount that will be removed. Your father's registration may be just outside of the renewal period which, in Florida, is 90 days before the expiration. Please do not hesitate to contact our support team and we can assist your further in confirming the registration status.

Lancer B.
0 reviews
0 helpful votes
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Should be more accurate and self-populating when entering our tag number. Too many steps

Date of experience: January 13, 2020
leroy b.
0 reviews
0 helpful votes
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Very easy
January 13, 2020

Very easy

Date of experience: January 13, 2020
Florida
1 review
0 helpful votes
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Dont use
January 13, 2020

I applied for a renewal, filled out the information and paid when I got the final invoice 1 day later it was for double what I was suppost to pay, I called them was on hold for 20 minutes hung up and called back I used the call back option no call back so I emailed them and a week later still no responce dont use this third party company.

Date of experience: January 13, 2020
ETAGS I. — eTags Rep
over a year old

Hi Richard, we are sorry to hear that you have had an unsatisfactory experience and that you have not been able to reach our support team. Please reply with your order ID, plate number, or email here and we will have someone reach out to you immediately.

Virginia
1 review
0 helpful votes
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Very Convenient
January 14, 2020

Was surprised at how quick it came in the mail. On line registration was quick and easy. This is the best way to do the renewal.

Date of experience: January 13, 2020
JOHN S.
0 reviews
0 helpful votes
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IT WAS SO EASY I GOT CONFUSED LOOKING FOR SOMETHING MORE DIFFICULT. WONDERFUL EXPERIENCE!

Date of experience: January 13, 2020
Rebecca T.
0 reviews
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It was OK
January 13, 2020

It was OK

Date of experience: January 13, 2020
KIMIKO R.
0 reviews
0 helpful votes
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It's very good
January 13, 2020

It's very good.

Date of experience: January 13, 2020
vanessa c.
0 reviews
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Was very easy
January 13, 2020

Was very easy

Date of experience: January 12, 2020
Janice G.
0 reviews
0 helpful votes
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Very easy to follow
January 12, 2020

Very easy to follow. Thank You

Date of experience: January 12, 2020
Michael S.
0 reviews
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Easy
January 12, 2020

Easy

Date of experience: January 12, 2020
Maryland
1 review
0 helpful votes
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As promised
January 13, 2020

Best way to conduct business from the comfort of my home. I rec'd my bill and the Tag came 3 days later. Online purchase helped me avoid the hassle of driving and standing in line.

Date of experience: January 12, 2020
Faris W.
0 reviews
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Easy to use This was one of the easiest ways to renew my tags without leaving my house Keep up the good work.

Date of experience: January 12, 2020
Richard P.
0 reviews
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Simple, accurate, user friendly
January 12, 2020

Simple, accurate, user friendly

Date of experience: January 12, 2020
barbara M.
0 reviews
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Quick and fast
January 12, 2020

Quick and fast

Date of experience: January 12, 2020
Richard A.
0 reviews
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Seemless and simple
January 12, 2020

Seemless and simple.

Date of experience: January 12, 2020
Cesar A.
0 reviews
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Smooth shopping experience
January 12, 2020

Smooth shopping experience

Date of experience: January 11, 2020