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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Darrold K.
0 reviews
0 helpful votes
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Beats waiting in line at the DMV
January 23, 2020

Beats waiting in line at the DMV

Date of experience: January 23, 2020
California
1 review
0 helpful votes
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Easy peasy
January 25, 2020

A nice easy way to get your tags especially when you need them in a hurry. I'll be recommending them to all my family and friends.

Date of experience: January 23, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Jacquie! We appreciate the recommendation.

District of Columbia
1 review
0 helpful votes
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None
January 25, 2020

They were easy and fast no issues. I would recommend them to anyone who is interested in getting your registration renewed

Date of experience: January 23, 2020
Florida
1 review
0 helpful votes
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Stream-lined Process
January 25, 2020

It was as easy as it read, which is not often the case with these things! No hitches, anyone can do it!

Date of experience: January 23, 2020
Barry T.
0 reviews
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The term "Shipping" address was somewhat confusing as an entry.
Perhaps "Mailing Address" would better describe a RENEWAL of a License Plate that one already has.
I did not understand that your service was NOT connected to the Official State of California website until AFTER I had placed the License Renewal Order.
I urge others to be sure they want to use a business to renew their License.
I should have known better when I saw the $29 Fee...

Date of experience: January 23, 2020
Russell S.
0 reviews
0 helpful votes
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Dees from the Fort Lauderdale office did an outstanding job in Walking me to these registrations

Date of experience: January 22, 2020
Kristeen A.
0 reviews
0 helpful votes
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Fast service
January 23, 2020

Fast service

Date of experience: January 22, 2020
Ann E.
0 reviews
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Clear instructions
January 23, 2020

Clear instructions. Easy to follow. Screen changes prompt.

Date of experience: January 22, 2020
Linda H.
0 reviews
0 helpful votes
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No
January 23, 2020

No

Date of experience: January 22, 2020
Frank P.
0 reviews
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Easy to us
January 23, 2020

Easy to us.

Date of experience: January 22, 2020
Peter H.
0 reviews
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I question the need to add $20 to my cost simply because I am renewing online.

Date of experience: January 22, 2020
Desirea K.
0 reviews
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It's very fast way to pay thank you
January 22, 2020

It's very fast way to pay thank you

Date of experience: January 22, 2020
Abey D.
0 reviews
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Awesome
January 22, 2020

Awesome

Date of experience: January 22, 2020
Maria B.
0 reviews
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Amazing, fast, easy and friendly system
January 22, 2020

Amazing, fast, easy and friendly system

Date of experience: January 22, 2020
Gloria M.
0 reviews
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Easy, fast amazing
January 22, 2020

Easy, fast amazing

Date of experience: January 22, 2020
Commer T.
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Very quick response
January 22, 2020

Very quick response.

Date of experience: January 22, 2020
John S.
0 reviews
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Easy, Fast, Expensive
January 22, 2020

Easy, Fast, Expensive

Date of experience: January 22, 2020
KIM S.
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VERY QUICK SERVICE, EASY TO PROCESS
January 22, 2020

VERY QUICK SERVICE, EASY TO PROCESS
DELIVERY IS VERY QUICK, PLEASED WITH THE SERVICE, THANK YOU

Date of experience: January 22, 2020
Patrick C.
0 reviews
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Easy by pricey
January 22, 2020

Easy by pricey. Service fees nearly equalled tag.fee.

Date of experience: January 22, 2020
Elayne A.
0 reviews
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Fantastic user friendly website
January 22, 2020

Fantastic user friendly website.

Date of experience: January 22, 2020