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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Kirenia C.
0 reviews
0 helpful votes
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It's fast and easy but fees are high
January 25, 2020

It's fast and easy but fees are high

Date of experience: January 25, 2020
Jo F.
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It was good but too expensive!
January 25, 2020

It was good but too expensive!

Date of experience: January 25, 2020
Huffman W.
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It is fine, a little pricey though!
January 25, 2020

It is fine, a little pricey though!

Date of experience: January 24, 2020
Doris H.
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Not the best experience for someone that has had the flu. Pleas find the switch and turn off this darned wind!

Date of experience: January 24, 2020
Gerry A.
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No
January 24, 2020

No

Date of experience: January 24, 2020
Charles C.
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Good
January 24, 2020

Good

Date of experience: January 24, 2020
Charles H.
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Easy and fast
January 24, 2020

Easy and fast

Date of experience: January 24, 2020
New York
1 review
0 helpful votes
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Great fast service
January 25, 2020

Quick service to order renewal, make the payment & receive notification and receive renewal in the mail.

Date of experience: January 24, 2020
Ranel C.
0 reviews
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It is too much money for etags
January 24, 2020

It is too much money for etags.

Date of experience: January 24, 2020
Andrew W.
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Charging for online service is wrong
January 24, 2020

Charging for online service is wrong.

Date of experience: January 24, 2020
Carolyn B.
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Easy, expensive
January 24, 2020

Easy, expensive.

Date of experience: January 24, 2020
George B.
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I found the on-line purchase process to be very convenient.

Date of experience: January 23, 2020
anh n.
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Very convenint and fast thank you i have paid an extra $30

Date of experience: January 23, 2020
Emilio G.
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To Spence you guy hide the real costs
January 24, 2020

To Spence you guy hide the real costs

Date of experience: January 23, 2020
carole s.
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Great
January 24, 2020

Great

Date of experience: January 23, 2020
SHIRLEY C.
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I am not sure I like the new format of the actual certificate of renewal. I prefer to fold it up in my wallet and you cannot do it with this one.

Date of experience: January 23, 2020
Ezequiel T.
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SO EASY!
January 24, 2020

SO EASY! CLICK CLICK PAY AND RECEIVE TAGS!

Date of experience: January 23, 2020
LEE T.
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Very easy!
January 24, 2020

Very easy! Saves a trip to your office

Date of experience: January 23, 2020
Allen V.
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Great, very efficient
January 23, 2020

Great, very efficient. Thanks

Date of experience: January 23, 2020
Patrice P.
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Really easy and took almost no time at all
January 23, 2020

Really easy and took almost no time at all. Perfect

Date of experience: January 23, 2020