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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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kenneth C.
0 reviews
0 helpful votes
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Trying it for the first time, will comment on my experience later. So far so good regarding the process. Received my package in a timely manner, process was very smooth, with good communication & follow-up.

Date of experience: May 7, 2020
ROBERT F.
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Great
May 7, 2020

Great

Date of experience: May 7, 2020
curtis l.
0 reviews
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Very good...
May 7, 2020

Very good...

Date of experience: May 7, 2020
dalia l.
0 reviews
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A lot better than other sites.What a fast delivery.Very Happy with service.

Date of experience: May 7, 2020
Patti W.
0 reviews
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Keep up good work fast and efficient service

Date of experience: May 7, 2020
nancy S.
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It was very easy
May 7, 2020

It was very easy

Date of experience: May 7, 2020
juan h.
0 reviews
0 helpful votes
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Great people or company thank you
May 7, 2020

Great people or company thank you

Date of experience: May 7, 2020
Edward D.
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Simple and quick
May 7, 2020

Simple and quick.

Date of experience: May 7, 2020
VINCENT J.
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I am not a computer person
May 7, 2020

I am not a computer person. I found this process very easy. Thank You for making it simple and understandable

Date of experience: May 7, 2020
LaDrea C.
0 reviews
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Thank you it was easy and I received the product very quickly. I wasn't expecting to receive them as fast as I did. I think the charges were a bit expensive and would have preferred to walk in and avoid the extra charges. Other than that it was great.

Date of experience: May 7, 2020
William E.
0 reviews
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Quick and easy to renew vehicle registration but more expensive than planned.

Date of experience: May 7, 2020
James P.
0 reviews
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Easy but did not realize there was a service fee for the registration

Date of experience: May 7, 2020
Richard A.
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We are unable to renew at the office or mail. This was a helpful option but a little costly when we are on a fixed income. We renewed two registrations for the same names and same type of plates. We were charged significantly more for one vehicle than the other. Since this was already very costly, the "convenience" was really expensive. We are older residents and medically compromised. There was no other option for us during the Covid 19 prohibitions. We will never use this service again once the local offices reopen.

Date of experience: May 7, 2020
Bob C.
0 reviews
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Thank you
May 7, 2020

Thank you

Date of experience: May 7, 2020
California
1 review
0 helpful votes
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Muy fácil
May 9, 2020

Es muy fácil y rápido no tardas ni 5 minutos en realizar el trámite yo no tenía idea de que era más fácil que ir al dmv

Date of experience: May 7, 2020
California
2 reviews
0 helpful votes
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Tghey Came!
May 9, 2020

Thank you for sending out my Tags, This time it went very quickly! I will ve doing this again next year!

Date of experience: May 7, 2020
California
1 review
0 helpful votes
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Everything smooth and quick. Very covinions. Specially at COVID-19 times.
The only thing - min 100 characters in review is too much.
Thank you

Date of experience: May 7, 2020
California
2 reviews
1 helpful vote
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Would not do business with them again, poor to no communications. Not worth the frustrations...

Date of experience: May 7, 2020
Florida
1 review
0 helpful votes
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Fast & Easy
May 9, 2020

I used the online option, took me five minutes to place the order. Two years for almost three times the price of a one year registration, if you walk in! Five days later I received the new Registration.
Thank You!

Date of experience: May 7, 2020
Maryland
1 review
0 helpful votes
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Right on time
May 9, 2020

Tags are received and on both vehicles. This was a most expeditious way of taking care of tag renewal.

Date of experience: May 7, 2020
ETAGS S. eTags Rep
over a year old

Thank you Carl.