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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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John E.
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Good except for demanding I provide my cell phone number; I avoid using my cell phone whenever practical.

Date of experience: May 7, 2020
david b.
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Very easy and efficient way of making payment.

Date of experience: May 7, 2020
Stephen W.
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To this point it's been an extremely pleasant experience. Of course I don't physically have anything in my hands so we shall see. A little pricey surcharge at the end for filing through the e-tags haven't quite figured that out yet but what the hey it's a bureaucracy doing what they do best

Date of experience: May 7, 2020
Billie P.
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Fast & easy-to-use.Etags was great!
May 8, 2020

Fast & easy-to-use.Etags was great! Easy to use, print service. I had my sticker in 4 days, ordered on a Thursday and had my sticker & registration by Tuesday. I would recommend anyone to purchase the rush add on. Its worth the money. I will use this service again.

Date of experience: May 7, 2020
Irving L.
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Fats and quick
May 8, 2020

Fats and quick

Date of experience: May 7, 2020
Ana B.
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Easy to follow system
May 8, 2020

Easy to follow system

Date of experience: May 7, 2020
Corrine W.
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Got my tags on monday
May 7, 2020

Got my tags on monday

Date of experience: May 7, 2020
David N.
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Good
May 7, 2020

Good

Date of experience: May 7, 2020
John H.
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Thank you
May 7, 2020

Thank you. Very well set up website.

Date of experience: May 7, 2020
Rebecca T.
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At first, I was afraid I would get it wrong, but you had all the steps laid out for me Thanks!

Date of experience: May 7, 2020
Maura L.
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E tags sent me a renewal registration for my Toyota. I filled out the order from and sent thr money. Upon looking at the form again I noticed it had my name but it was not for my car. My registration is due to be renewed in 2021. Tried to contact you by phone but but no one ever picked up. It was a bad experience

Date of experience: May 7, 2020
Angel l.
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Excelet work
May 7, 2020

Excelet work

Date of experience: May 7, 2020
William S.
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Good
May 7, 2020

Good

Date of experience: May 7, 2020
Sandra W.
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Thanks for making this process so convenient.

Date of experience: May 7, 2020
Elizabeth G.
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How do you do smog test in quarantine?
May 7, 2020

How do you do smog test in quarantine?

Date of experience: May 7, 2020
Carlos P.
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Thank you...
May 7, 2020

Thank you...very efficient

Date of experience: May 7, 2020
Jorge D.
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Very easy thanks to have the apps to help us

Date of experience: May 7, 2020
Bob G.
4 reviews
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Very simple and fast
May 7, 2020

Very simple and fast

Date of experience: May 7, 2020
Rene P.
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Cost to high and was not aware that this is private website and not State of Maryland. I will be very careful next time and not used it

Date of experience: May 7, 2020
Dana U.
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Very quick, however, my bill in the mail stated it was $417.00, however, when i went on line to pay, it was $451.90; i tried to edit it during check out but it would not allow me, thus I paid an additional $ 30.00 for doing on line, when I realized it, it was too late.

Date of experience: May 7, 2020