Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Cecilia C.
1 review
0 helpful votes
Follow Cecilia C.
Unfollow Cecilia C.
Share Review
Report Review

Easy to do, Thanks
June 12, 2020

Easy to do, Thanks

Date of experience: June 12, 2020
Elizabeth S.
0 reviews
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Share Review
Report Review

Vert easy site to navigate
June 12, 2020

Vert easy site to navigate. The tags came so quickly!

Date of experience: June 11, 2020
ROHANNA B.
1 review
0 helpful votes
Follow ROHANNA B.
Unfollow ROHANNA B.
Share Review
Report Review

Hopefully you will actually mail my tags this year!

Got my tags fast! Thanks!

Date of experience: June 11, 2020
TADAS L.
1 review
0 helpful votes
Follow TADAS L.
Unfollow TADAS L.
Share Review
Report Review

That was easy to order
June 12, 2020

That was easy to order. Don't need to worry about it.

Date of experience: June 11, 2020
Paul R.
1 review
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

I forgot to include my check with my renewal--written 5/26/2020.$401
So I now am paying online. However it is now $473.90
Any chance I can get a refund?

Date of experience: June 11, 2020
Florida
1 review
0 helpful votes
Follow Carmen F.
Unfollow Carmen F.
Share Review
Report Review

Good
June 13, 2020

El único problema fue q pague seis dólares adicionales pensando q me llegaba más rápido y me llego normal pero en lo demás perfecto y todo llego muy bien

Date of experience: June 11, 2020
California
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

You can't get a hold of these people they won't return emails.
They took 250 bucks from me and I just found out my tags were never paid and Im out of 250
Can you please return my email?

Date of experience: June 11, 2020
James R.
3 reviews
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Easy to use
June 12, 2020

Easy to use

Date of experience: June 11, 2020
Paul S.
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

Fast and Great!..
June 12, 2020

Fast and Great!. Fantastic!.I love your service!...

Date of experience: June 11, 2020
Antonio R.
1 review
0 helpful votes
Follow Antonio R.
Unfollow Antonio R.
Share Review
Report Review

Easy peasy
June 12, 2020

Easy peasy

Date of experience: June 11, 2020
Winfield B.
1 review
0 helpful votes
Follow Winfield B.
Unfollow Winfield B.
Share Review
Report Review

Because there were no rules or guidlines when I signed up for this service, it became difficult to receive the title in a timely fashion.

Date of experience: June 11, 2020
Michelle J.
2 reviews
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

The online services were user friendly and amount of time I received my tag was a fast turnaround time.

Date of experience: June 11, 2020
John S.
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Everything went well, very easy
June 11, 2020

Everything went well, very easy

Date of experience: June 11, 2020
Germany
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Etag was very prompt in filling my needs of registration renewal I put my order in online 6/4/2020 and received my new registration two days later in the mail I would use etag again in the future.

Date of experience: June 11, 2020
California
1 review
0 helpful votes
Follow SHEILA F.
Unfollow SHEILA F.
Share Review
Report Review

I Got Tagged!
June 12, 2020

Very quick delivery, easy request procedure, efficient web site... was directed there by DMV. I wasn't expecting to pay nearly $30 over my registration fee just for expedited service! I applied for renewal well in advance of my current tag expiration date and, didn't need an expedited delivery. Snail mail would have been just fine... Now I'm wondering if there was an option for that; or, if the DMV has jobbed out all registration tags to this vendor, forcing an extra fee on us drivers?

Date of experience: June 11, 2020
L B.
1 review
0 helpful votes
Follow L B.
Unfollow L B.
Share Review
Report Review

Super can do this anytime anywhere
June 11, 2020

Super can do this anytime anywhere

Now that I have received the etag,I realize all the fees attached.
Except for my donation it comes up close to 30$...!
Having known this I would have gone to the office.

Date of experience: June 11, 2020
Raymond R.
1 review
0 helpful votes
Follow Raymond R.
Unfollow Raymond R.
Share Review
Report Review

Fast and easy
June 11, 2020

Fast and easy. Thanks. Orderd my tags and received them in a few days. Great service. Keep up the good work.

Date of experience: June 11, 2020
Gopal k.
1 review
0 helpful votes
Follow Gopal k.
Unfollow Gopal k.
Share Review
Report Review

Online is very help full so that no need to stay in line for long time and save time also

Date of experience: June 11, 2020
NELCY V.
1 review
0 helpful votes
Follow NELCY V.
Unfollow NELCY V.
Share Review
Report Review

Online was very easy but it took 30 minutes to speak to a rep on the phone.

Date of experience: June 11, 2020
J M.
1 review
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

I am happy with how easy it is to pay registration with etags. It sure beats
Standing in line for hours at DMV.

Date of experience: June 11, 2020