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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Manuel C.
1 review
0 helpful votes
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Quick, easy, and awesome
June 13, 2020

Quick, easy, and awesome.

Date of experience: June 12, 2020
Linda M.
1 review
0 helpful votes
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Easy purchase!
June 13, 2020

Easy purchase!

Date of experience: June 12, 2020
Andrea B.
1 review
0 helpful votes
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The process was painless, however the additional fee of 19.95 was a bit much.

Date of experience: June 12, 2020
RENEE M.
1 review
0 helpful votes
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Thank you Easy Access!
June 13, 2020

Thank you Easy Access!

Date of experience: June 12, 2020
James H.
1 review
0 helpful votes
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Office closed
June 12, 2020

Office closed. Forced to pay fee for online order

Date of experience: June 12, 2020
Eric P.
2 reviews
0 helpful votes
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Too quick, gotta make sure this is legit
June 12, 2020

Too quick, gotta make sure this is legit.

Date of experience: June 12, 2020
Edward b.
1 review
0 helpful votes
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Quick an easy to do from home
June 12, 2020

Quick an easy to do from home. Instead of going in an dealing with long waits..

Date of experience: June 12, 2020
Leonard S.
1 review
0 helpful votes
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Awesome if i just receive it quickly
June 12, 2020

Awesome if i just receive it quickly

Date of experience: June 12, 2020
LUIS V.
1 review
0 helpful votes
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THANK YOU SO MUCH IT WAS VERY EASY TO APPLY
June 12, 2020

THANK YOU SO MUCH IT WAS VERY EASY TO APPLY

Date of experience: June 12, 2020
Florida
1 review
0 helpful votes
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I purchase their services on 5/9 and never heard from them again. After 21 days later, several emails. Sitting on hold several times for hours. They had no explanation. They offered to refund my money with no fees, and told me I would receive it in 3 days. It's now been 12 days with nothing. They are a rip off. They have no customer care at all.

Date of experience: June 12, 2020
Anatoliy R.
1 review
0 helpful votes
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Like it Thanks
June 12, 2020

Like it Thanks

Date of experience: June 12, 2020
Paul G.
3 reviews
0 helpful votes
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Fee could be a little less, but is still helpful.

Date of experience: June 12, 2020
Chad B.
1 review
0 helpful votes
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So far so easy
June 12, 2020

So far so easy

Date of experience: June 12, 2020
Nicholas W.
0 reviews
0 helpful votes
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Awesome, easy
June 12, 2020

Awesome, easy

Date of experience: June 12, 2020
benito a.
1 review
0 helpful votes
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I cant honestly give you an answer until i get final product ask me rhen. I'm satisfied with the tags. However. I still need a. Legit copy of registration. And when prossesed. Was not given an option to. Pay up to. Current date so I. Left incomplete

Date of experience: June 12, 2020
Christina M.
1 review
0 helpful votes
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Absolutely easy to do and can stay at home to do this process

Date of experience: June 12, 2020
Raul H.
1 review
0 helpful votes
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If everything goes well, this is the best and easiest way of renewing tags! If I receive my tags with no issues at all I'm going to recommend this service to all of my friends.

- After getting my tags, I can honestly say that this was the best, easiest, and most convenient way of getting my registration renewed. Would definitely recommend to everyone I know.
Thank you for your great focus on customer satisfaction every step of the way.

Date of experience: June 12, 2020
ASHOK A.
1 review
0 helpful votes
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VERY CONVENIENT AND USER FRIENDLY ONLINE SYSTEM. I RECEIVED THE PAPER COPY ONLY. CAN YOU EMAIL ME AN ECOPY OF THE TITLE. THANKS.

ASHOK ALVA
*******931

Date of experience: June 12, 2020
New York
1 review
0 helpful votes
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Quick and fast service and delivery! It just kills me that I had to pay nearly 80 dollars when the actual cost was only 36 dollars! Its ridiculous!

Date of experience: June 12, 2020
Florida
1 review
1 helpful vote
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50% higher than doing business with DMV. Unfortunately due to virus precautions DMV offices closed. Tried to do online and when I found out what I had done I called the DMV finding out that they have no relationship with eTags. I called eTags who initially refused to cancel or refund my order. Within 15 minutes received and email they would refund most of my fees if I would not file a complaint with the DMV and State Attorney General. I agreed and they processed a refund the next day. If you don''t mind overpaying for service you'll like them.

Date of experience: June 12, 2020