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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Great
July 21, 2020

Fast and easy. Expected delay due to COVID but I was surprised by how quick it got to me. Within a week.

Date of experience: July 20, 2020
New York
2 reviews
0 helpful votes
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I placed my FL title transfer order 3 months ago. I gave them the benefit of the doubt due to COVID-19, etc. I finally get a hold of someone 2 weeks ago on a Thursday, and they said that FedEx lost my order. I spoke to Cole at ext. 207 and he said that they would refund the $100 fee and get my order expedited for delivery on the following Monday. I thought, great finally this will get taken cared of. Monday rolls by, 1 week rolls by, 4 emails and 4 calls later... Not one person has gotten back to me. It's impossible to get in touch with anyone. I would also like to mention that I used Etags in CA and that was a great experience. Whoever is in charge for the FL region needs to be re-valuated because this has been a terrible experience with minimal to no communication.

Date of experience: July 20, 2020
Richard K.
1 review
0 helpful votes
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I did not get anything yet in the mail
July 20, 2020

I did not get anything yet in the mail.

Date of experience: July 20, 2020
Joseph M.
1 review
0 helpful votes
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Seamless
July 20, 2020

Seamless

Date of experience: July 19, 2020
Carlos E.
1 review
0 helpful votes
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Excellent service but I think this renewal has been more expensive.

Date of experience: July 19, 2020
Wayne S.
1 review
0 helpful votes
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I was surprised at how expensive this service is!
It was very fast and saved me a lot of time. In all well worth the price

Date of experience: July 19, 2020
Augusto B.
1 review
0 helpful votes
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Super easy, specially in this times
July 20, 2020

Super easy, specially in this times

Date of experience: July 19, 2020
yanina m.
1 review
0 helpful votes
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Nice and easy
July 20, 2020

Nice and easy

Date of experience: July 19, 2020
FAISAL A.
1 review
0 helpful votes
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Great
July 19, 2020

Great

Date of experience: July 19, 2020
Mary G.
1 review
0 helpful votes
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Very easy...
July 19, 2020

Very easy... thank you.

Date of experience: July 19, 2020
fred v.
1 review
0 helpful votes
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Very great
July 19, 2020

Very great

Date of experience: July 19, 2020
Colorado
1 review
0 helpful votes
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Love etags!
July 19, 2020

Thank you! Always get my tag in a few days and never an issue for being out of state! No late payment either!

Date of experience: July 19, 2020
Florida
1 review
1 helpful vote
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Quick but expensive
July 19, 2020

Especially during this time when offices are closed or limited and some folks cautious about going out, the fees for this automated service are just greed. Maybe 5 or 6 dollars ok but no more.

Date of experience: July 19, 2020
DEBRA L.
1 review
0 helpful votes
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Easy to use
July 19, 2020

Easy to use. Love this service. Thank you.

Date of experience: July 19, 2020
Danesh G.
1 review
0 helpful votes
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Convenient efficient
July 19, 2020

Convenient efficient. Excellent service

Date of experience: July 18, 2020
Betty W.
1 review
0 helpful votes
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Everything is radily available and so easy to comprehend.

Date of experience: July 18, 2020
Anthony C.
1 review
0 helpful votes
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Fast, easy...
July 19, 2020

Fast, easy... a little expensive for the online service

Date of experience: July 18, 2020
Roger M.
1 review
0 helpful votes
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Had to use eTags because USPS lost my mail in renewal.

Date of experience: July 18, 2020
Gregory W.
3 reviews
0 helpful votes
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Great
July 18, 2020

Great

Date of experience: July 18, 2020
Thorsten S.
1 review
0 helpful votes
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All fine
July 18, 2020

All fine

Date of experience: July 18, 2020