Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Jeffery N.
Unfollow Jeffery N.
Share Review
Report Review

Easy!
July 22, 2020

I was in need of replacement documents and I completed my task online with eTags. It was Very fast, easy and convenient way to get your documents. I really appreciate the option to do it online rather than having to drive somewhere, wait in line to get what I needed. Thanks

Date of experience: July 21, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for the nice review Jeffery!

Martin H.
1 review
0 helpful votes
Follow Martin H.
Unfollow Martin H.
Share Review
Report Review

Paypal would not connect
July 21, 2020

Paypal would not connect

Date of experience: July 21, 2020
Martha R.
1 review
0 helpful votes
Follow Martha R.
Unfollow Martha R.
Share Review
Report Review

This is a lot easier then going to the DMV
July 21, 2020

This is a lot easier then going to the DMV. I usually receive this in the mail, what happen this year?

Date of experience: July 21, 2020
Papp A.
1 review
0 helpful votes
Follow Papp A.
Unfollow Papp A.
Share Review
Report Review

Quick and excellent services
July 21, 2020

Quick and excellent services.

Date of experience: July 20, 2020
Icela H.
1 review
0 helpful votes
Follow Icela H.
Unfollow Icela H.
Share Review
Report Review

Fast and easy thank you
July 21, 2020

Fast and easy thank you. Thank you it was very easy.

Date of experience: July 20, 2020
Jo E.
1 review
0 helpful votes
Follow Jo E.
Unfollow Jo E.
Share Review
Report Review

Fast and easy a little pricey but convenience costs

Date of experience: July 20, 2020
LINDA W.
1 review
0 helpful votes
Follow LINDA W.
Unfollow LINDA W.
Share Review
Report Review

Smooth and easy to renew my registration
July 21, 2020

Smooth and easy to renew my registration

Date of experience: July 20, 2020
Anita B.
1 review
0 helpful votes
Follow Anita B.
Unfollow Anita B.
Share Review
Report Review

Some questions were not clear
July 21, 2020

Some questions were not clear

Date of experience: July 20, 2020
Robert R.
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

Most appreciated during Covid...
July 21, 2020

Most appreciated during Covid...

Date of experience: July 20, 2020
marc a.
1 review
0 helpful votes
Follow marc a.
Unfollow marc a.
Share Review
Report Review

I do not see why the fees go up for a tag of one or two years. Does the office have to investigate more when
The customer choice is for two years?
This is my only deception.
Thank you.

Date of experience: July 20, 2020
rolando c.
1 review
0 helpful votes
Follow rolando c.
Unfollow rolando c.
Share Review
Report Review

Very convenient no problem at all
July 20, 2020

Very convenient no problem at all

Date of experience: July 20, 2020
JAMES V.
1 review
0 helpful votes
Follow JAMES V.
Unfollow JAMES V.
Share Review
Report Review

WELL LAID OUT, EASY TO FOLLOW AND UNDERSTAND
July 20, 2020

WELL LAID OUT, EASY TO FOLLOW AND UNDERSTAND

Date of experience: July 20, 2020
Horacio E.
1 review
0 helpful votes
Follow Horacio E.
Unfollow Horacio E.
Share Review
Report Review

Nice and smooth
July 20, 2020

Nice and smooth

Date of experience: July 20, 2020
Daniel Y.
2 reviews
0 helpful votes
Follow Daniel Y.
Unfollow Daniel Y.
Share Review
Report Review

Fees that are being charged that would not have been if I could have purchased at office with a check

Date of experience: July 20, 2020
Walter J.
1 review
0 helpful votes
Follow Walter J.
Unfollow Walter J.
Share Review
Report Review

Fast and easy way to get your tags renewed
July 20, 2020

Fast and easy way to get your tags renewed.

Date of experience: July 20, 2020
Ohio
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Too expensive
July 20, 2020

I was at tag office and there was 30 people waiting outside. Instead of waiting I called my wife and asked her to go online to see about getting them. She did but instead of going to county website she clicked on stags. She ordered them and later realize they were almost twice the cost than the county site.

Thanks a lot!
Never again

Date of experience: July 20, 2020
Fuad Z.
1 review
0 helpful votes
Follow Fuad Z.
Unfollow Fuad Z.
Share Review
Report Review

Always good service...
July 20, 2020

Always good service...so much easier and safer than waiting at DMV

Date of experience: July 20, 2020
Robin M.
1 review
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Share Review
Report Review

Wow
July 20, 2020

Wow. A lot of extra fees.

Date of experience: July 20, 2020
John K.
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Website very easy to use and delivery was just a matter of a few days

Date of experience: July 20, 2020
Adam M.
1 review
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Share Review
Report Review

Happy days
July 20, 2020

Happy days

Date of experience: July 20, 2020