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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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James R.
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Very quick
May 1, 2015

Very quick

Date of experience: May 1, 2015
David M.
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I am just renewing my registration, I used this online method because i thought i would get a copy of my registration by doing this process. I am disappointed that I incurred the added processing fees and to renew online with no real benefits.

Date of experience: May 1, 2015
Ronald C.
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Crooked outfit i got ripped off will never make a mistake like that again

Date of experience: May 1, 2015
Jessica S.
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This is so much better than going in to the DMV office!

Date of experience: May 1, 2015
Colette H.
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So easy
May 1, 2015

So easy

Date of experience: May 1, 2015
petronilla I.
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No line no waiting fast and easy.Best way to renew.

Date of experience: April 30, 2015
christiane h.
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Renewal by mail showed more then online..
May 1, 2015

Renewal by mail showed more then online..

Date of experience: April 30, 2015
Jose L.
1 review
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Quick n esay
May 1, 2015

Quick n esay

Date of experience: April 30, 2015
Bernardino M.
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Easy
April 30, 2015

Easy

Date of experience: April 30, 2015
Arita D.
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Had I known about the additional fees, I would not have allowed your company proceed with my order. I was shocked this morning to receive an invoice for almost double the price. I see other consumers were not aware of these charges either. I will know not to use this service again in the future.

Date of experience: April 30, 2015
donald m.
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OK so farthank youD MILLER
April 30, 2015

OK so farthank youD MILLER

Date of experience: April 30, 2015
Maryanne B.
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Gorenew's website wouldn't process ANYTHING
April 30, 2015

Gorenew's website wouldn't process ANYTHING. This was quick and easy. Thank you!

Date of experience: April 30, 2015
Jasmine B.
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Loved it!
April 30, 2015

Loved it!

Date of experience: April 29, 2015
Elizabeth M.
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I was trying to secure special plates
April 29, 2015

I was trying to secure special plates. I guess I will do that some other time. I feel lucky to just have the car renewed.

Date of experience: April 29, 2015
Leopoldo C.
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Very easy to use..
April 29, 2015

Very easy to use..

Date of experience: April 29, 2015
Anne S.
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Very big charge!
April 29, 2015

Very big charge! 3x my renew fee!

Date of experience: April 29, 2015
Maria M.
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Overall it's ok but the place to enter credit card number is not as clear.

Date of experience: April 29, 2015
Lindsay L.
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Quick and easy
April 29, 2015

Quick and easy

Date of experience: April 29, 2015
Gulf B.
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Thank you for this convenience
April 29, 2015

Thank you for this convenience.

Date of experience: April 29, 2015
Danielle M.
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Easy and convenient!
April 29, 2015

Easy and convenient! I always reorder tags thru here.

Date of experience: April 29, 2015