Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Donna E.
0 reviews
0 helpful votes
Follow Donna E.
Unfollow Donna E.
Share Review
Report Review

I was charged a huge fee to process my auto registration. The agent cut the fee in half a savings on $12.50 but the original fee remained on my bill.
I'm very dissatisfied with this service and never will use it again.

Date of experience: May 4, 2015
Sudanne s.
0 reviews
0 helpful votes
Follow Sudanne s.
Unfollow Sudanne s.
Share Review
Report Review

Very quick and easy..
May 4, 2015

Very quick and easy..

Date of experience: May 4, 2015
Susan A.
0 reviews
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Easy to fill out easy to pay but not sure of the amount as the Registration Renewal Notice mailed to me was more than I payed here and I don't understand

Date of experience: May 3, 2015
Dant Y.
0 reviews
0 helpful votes
Follow Dant Y.
Unfollow Dant Y.
Share Review
Report Review

The worst service ever
May 3, 2015

The worst service ever. Canceled my order

Date of experience: May 3, 2015
JIMMIE C.
0 reviews
0 helpful votes
Follow JIMMIE C.
Unfollow JIMMIE C.
Share Review
Report Review

EASY TO USE
May 3, 2015

EASY TO USE

Date of experience: May 3, 2015
JEANETTE F.
0 reviews
0 helpful votes
Follow JEANETTE F.
Unfollow JEANETTE F.
Share Review
Report Review

Great Internet Service My first time using the internet this was a great experience since I do not trust using it.

Date of experience: May 3, 2015
Rebecca T.
2 reviews
0 helpful votes
Follow Rebecca T.
Unfollow Rebecca T.
Share Review
Report Review

Im Very Satisfy With your service
May 3, 2015

Im Very Satisfy With your service.

Date of experience: May 3, 2015
thomas f.
0 reviews
0 helpful votes
Follow thomas f.
Unfollow thomas f.
Share Review
Report Review

Very quick and easy
May 2, 2015

Very quick and easy.

Date of experience: May 2, 2015
james F.
0 reviews
0 helpful votes
Follow james F.
Unfollow james F.
Share Review
Report Review

It was very nice Thank you
May 2, 2015

It was very nice Thank you

Date of experience: May 2, 2015
William S.
0 reviews
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

The site was very easy to use, thank you
May 2, 2015

The site was very easy to use, thank you

Date of experience: May 2, 2015
Thomas A.
0 reviews
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

I had no idea what your services were, I thought I was renewing online with the DMV. When I went to the DMV, they thought you guys might have scammed me because of the price you were charging me to renew. I will be much more careful next time I go online. Your service is not worth the $28.00 that you charge.

Date of experience: May 2, 2015
Ann A.
0 reviews
0 helpful votes
Follow Ann A.
Unfollow Ann A.
Share Review
Report Review

The ease of ordering my tags was very efficient. However, after waiting over a week, I still have not received my tag via mail. I even registered again thinking I may have made a mistake the first time. Still no tag.
I called twice and the service members were very polite and helpful but both confirmed that the tag had been renewed.
As of tonight they are reprinting my registration and I hope I will have it soon. Last year I had it in 1-2 days.

Thank You,
Ann Agnew
Tag # N150PU

Date of experience: May 1, 2015
thomas b.
0 reviews
0 helpful votes
Follow thomas b.
Unfollow thomas b.
Share Review
Report Review

Fast
May 1, 2015

Fast

Date of experience: May 1, 2015
Corinne E.
0 reviews
0 helpful votes
Follow Corinne E.
Unfollow Corinne E.
Share Review
Report Review

The sight is very user friendly
May 1, 2015

The sight is very user friendly.

Date of experience: May 1, 2015
James R.
0 reviews
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Very quick
May 1, 2015

Very quick

Date of experience: May 1, 2015
David M.
0 reviews
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

I am just renewing my registration, I used this online method because i thought i would get a copy of my registration by doing this process. I am disappointed that I incurred the added processing fees and to renew online with no real benefits.

Date of experience: May 1, 2015
Ronald C.
0 reviews
0 helpful votes
Follow Ronald C.
Unfollow Ronald C.
Share Review
Report Review

Crooked outfit i got ripped off will never make a mistake like that again

Date of experience: May 1, 2015
Jessica S.
0 reviews
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

This is so much better than going in to the DMV office!

Date of experience: May 1, 2015
Colette H.
0 reviews
0 helpful votes
Follow Colette H.
Unfollow Colette H.
Share Review
Report Review

So easy
May 1, 2015

So easy

Date of experience: May 1, 2015
petronilla I.
0 reviews
0 helpful votes
Follow petronilla I.
Unfollow petronilla I.
Share Review
Report Review

No line no waiting fast and easy.Best way to renew.

Date of experience: April 30, 2015