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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Alvaro C.
0 reviews
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There should be something to tell you that you have to pay your tolls before you can order not after

Date of experience: May 8, 2015
LAUREN M.
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I was quoted roughly $58 for a two year registration renewal and that is all the transaction was approved for. Instead, I was charged $100 (and change) for my two year renewel. If the cost is $100, that is fine but I'm not fine with being told it's one amount and then being charged almost double.

Date of experience: May 8, 2015
MAGDA X.
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VERYTHING OK
May 8, 2015

VERYTHING OK

Date of experience: May 8, 2015
Brittainie H.
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Delivered quickly
May 8, 2015

Delivered quickly

Date of experience: May 8, 2015
Donna W.
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Excellent well done very quick and efficient thanks

Date of experience: May 8, 2015
Samuel B.
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We will see how fast your service works
May 8, 2015

We will see how fast your service works

Date of experience: May 8, 2015
Felix R.
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I tried to renew by mail on 17 April, but the mail got lost. This is my second attempt. I hope it works1

Date of experience: May 8, 2015
ruslan k.
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Nice service.thanx
May 8, 2015

Nice service.thanx

Date of experience: May 7, 2015
Gordon F.
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Excellent service
May 8, 2015

Excellent service. Very fast and efficient.

Date of experience: May 7, 2015
donny b.
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Quick and easy
May 7, 2015

Quick and easy

Date of experience: May 7, 2015
Brenda C.
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Tags will not expire until July
May 7, 2015

Tags will not expire until July. However, we will be out-of-town from May-August. Make sure it dates the next expiration date correctly.

Date of experience: May 7, 2015
lula k.
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Good and easy
May 7, 2015

Good and easy

Date of experience: May 7, 2015
Thomas K.
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Excellent way to do business
May 7, 2015

Excellent way to do business

Date of experience: May 7, 2015
Judith S.
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Should give registration amount
May 7, 2015

Should give registration amount.

Date of experience: May 7, 2015
Elisa V.
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Good
May 7, 2015

Good

Date of experience: May 7, 2015
Mikhail s.
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Great
May 7, 2015

Great

Date of experience: May 7, 2015
Arthur S.
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Easy format!
May 7, 2015

Easy format!

Date of experience: May 7, 2015
Roxanne C.
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Very easy But it was more money doulb the amount if I would have know that I would have don it the old fashion way thanks

Date of experience: May 7, 2015
Johnny F.
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Very easy to navigate
May 7, 2015

Very easy to navigate

Date of experience: May 6, 2015
Jerome Z.
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It was easier than I thought
May 7, 2015

It was easier than I thought

Date of experience: May 6, 2015