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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Sally R.
0 reviews
0 helpful votes
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Unclear as to what was needed in the first line of the credit card information. I thought they wanted the name of the card. We were shocked by the extra charges added on. Are all of these added on if go to a facility to get it. If so which ones are because we ordered on line. Thank you for your attention to my question.

Date of experience: May 9, 2015
Todd S.
4 reviews
0 helpful votes
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Nice and easy
May 9, 2015

Nice and easy

Date of experience: May 9, 2015
VICTOR Q.
0 reviews
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THANKS
May 9, 2015

THANKS

Date of experience: May 9, 2015
Michele B.
0 reviews
0 helpful votes
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This site rejected our credit card account #'s even though they were proof read, and definitely
Valid and active. Waste of our time. Still have to stand in line at the DMV.
At least the same credit card will be accepted there with no hassle.

Date of experience: May 9, 2015
Shlomo W.
0 reviews
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How do i receive my tag
May 9, 2015

How do i receive my tag

Date of experience: May 9, 2015
A P.
0 reviews
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Quick and easy
May 9, 2015

Quick and easy.

Date of experience: May 9, 2015
Benjamin M.
0 reviews
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So far great...
May 9, 2015

So far great...following up, all was quick and easy...highly recommend

Date of experience: May 8, 2015
Jeanette L.
0 reviews
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Quick, fast and easy!
May 9, 2015

Quick, fast and easy! Would recommend for all my friends and family!

Date of experience: May 8, 2015
Edward a.
0 reviews
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Very Easy
May 9, 2015

Very Easy. Fist time doing it. Have a great day!

Date of experience: May 8, 2015
Harry C.
0 reviews
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Very good
May 8, 2015

Very good. Would do it again.

Date of experience: May 8, 2015
Carolyn K.
0 reviews
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Quick, easy and clear directions!
May 8, 2015

Quick, easy and clear directions!

Date of experience: May 8, 2015
Josh M.
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Loved it
May 8, 2015

Loved it.

Date of experience: May 8, 2015
Michelle K.
0 reviews
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So far it has been pretty simple I thought the additional service fees, card fees, etc. were excessive, especially since I had to get two tags and they are treated and charged as two individual orders. There should be a way to cut out some of the excessive charges for the second tag. I won't be using this again next year. I'll just mail it in.

Date of experience: May 8, 2015
David B.
0 reviews
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Super easy thanks!
May 8, 2015

Super easy thanks!

Date of experience: May 8, 2015
Diane L.
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Very Quick
May 8, 2015

Very Quick

Date of experience: May 8, 2015
antonia m.
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So far happy with the service
May 8, 2015

So far happy with the service

Date of experience: May 8, 2015
Edith R.
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This is the best way of getting your tag
May 8, 2015

This is the best way of getting your tag

Date of experience: May 8, 2015
ANANTHARAJAN M.
0 reviews
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It is good to have
May 8, 2015

It is good to have

Date of experience: May 8, 2015
Lionel M.
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Very easy to understand instructions!
May 8, 2015

Very easy to understand instructions!

Date of experience: May 8, 2015
Alvaro C.
0 reviews
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There should be something to tell you that you have to pay your tolls before you can order not after

Date of experience: May 8, 2015