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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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213,408 reviews

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CELIA N.
0 reviews
0 helpful votes
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Went smoothly
May 12, 2015

Went smoothly

Date of experience: May 12, 2015
Michelle M.
5 reviews
0 helpful votes
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Clean graphics, easiliy navigated, precise and to the point. Great site.

Date of experience: May 12, 2015
CARLOS A.
0 reviews
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I'm surprise how convenient it is
May 12, 2015

I'm surprise how convenient it is. Congratullations for this big help
The service is outstanding. Keep making things ease

Date of experience: May 12, 2015
William R.
3 reviews
0 helpful votes
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Was great except I don't know the total amount I am being charged. Will I receive an email?

Date of experience: May 12, 2015
Dwight C.
0 reviews
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Screens are not always clear as what you want.

Date of experience: May 12, 2015
Natalie J.
0 reviews
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Amazing
May 12, 2015

Amazing

Date of experience: May 12, 2015
John H.
0 reviews
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So far so good
May 12, 2015

So far so good. Quick and easy.

Date of experience: May 12, 2015
Paul K.
0 reviews
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AWESOME!
May 12, 2015

AWESOME!

Date of experience: May 12, 2015
Dennis H.
0 reviews
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The fees for this transaction were 50% of the cost of the tags. $72 for the tags, $39 in fees to get them. What is going on here? A new revenue stream for DMV?

Date of experience: May 12, 2015
Sylvia G.
0 reviews
0 helpful votes
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Everything was good I however had trouble following plain instructions! Much more expensive than paying in person or by mail which is not explained ahead of time!

Date of experience: May 12, 2015
Ralph D.
3 reviews
0 helpful votes
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I'm a WW2/Korea veteran and fully appreciate this service.

Date of experience: May 12, 2015
sergio m.
0 reviews
0 helpful votes
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Super
May 12, 2015

Super

Date of experience: May 12, 2015
Barbara M.
0 reviews
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Renewing by auto tag on line was seamless
May 12, 2015

Renewing by auto tag on line was seamless. I appreciate the ease with which this process allows.

Date of experience: May 12, 2015
Priscilla M.
0 reviews
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It was quick and easy!
May 12, 2015

It was quick and easy!

Date of experience: May 12, 2015
Sudie H.
0 reviews
0 helpful votes
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Thank you for online tag renewal
May 12, 2015

Thank you for online tag renewal.

Date of experience: May 12, 2015
Hope B.
0 reviews
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Quick and easy
May 12, 2015

Quick and easy

Date of experience: May 12, 2015
Michael B.
0 reviews
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Everything was quick and easy
May 12, 2015

Everything was quick and easy

Date of experience: May 12, 2015
David B.
0 reviews
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I could not get it to do 2 years
May 12, 2015

I could not get it to do 2 years.

Date of experience: May 12, 2015
Satish S.
0 reviews
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NO PROBLEMS SO FAR
May 12, 2015

NO PROBLEMS SO FAR

Date of experience: May 12, 2015
Thomas I.
0 reviews
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Was pricy
May 12, 2015

Was pricy

Date of experience: May 12, 2015