Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

sidney k.
0 reviews
0 helpful votes
Follow sidney k.
Unfollow sidney k.
Share Review
Report Review

Easy to follow
May 28, 2015

Easy to follow

Date of experience: May 28, 2015
TOREE C.
0 reviews
0 helpful votes
Follow TOREE C.
Unfollow TOREE C.
Share Review
Report Review

Ok
May 28, 2015

Ok

Date of experience: May 28, 2015
paul g.
0 reviews
0 helpful votes
Follow paul g.
Unfollow paul g.
Share Review
Report Review

Didn't see the qualifying vehicle icon until I had already tried to enter a vehicle, boat, etc.

Date of experience: May 28, 2015
Kennneth D.
0 reviews
0 helpful votes
Follow Kennneth D.
Unfollow Kennneth D.
Share Review
Report Review

Instructions were fairly easy to understand and follow. I hope they cover all "the bases," but I assume that do. Ken Minor

Date of experience: May 28, 2015
Jerry W.
4 reviews
0 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Share Review
Report Review

Very easy and informative
May 28, 2015

Very easy and informative. I was acknowledged by Leah to contact stags again to fill my order on the second vehicle.

Date of experience: May 28, 2015
Gordon L.
0 reviews
0 helpful votes
Follow Gordon L.
Unfollow Gordon L.
Share Review
Report Review

Very easy, but I would have appreciated an explanation of the offer for express service. I hope to receive my papers within 2 weeks and don't know whether nor not to pay for Express Service.

Date of experience: May 28, 2015
Morton H.
0 reviews
0 helpful votes
Follow Morton H.
Unfollow Morton H.
Share Review
Report Review

Ok
May 28, 2015

Ok

Date of experience: May 28, 2015
Michael R.
0 reviews
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Very easy to do and very quick
May 28, 2015

Very easy to do and very quick. Cost more than going to the tag office., but did not have to wait in line or drive out to the tag office.

Date of experience: May 28, 2015
JUANA A.
0 reviews
0 helpful votes
Follow JUANA A.
Unfollow JUANA A.
Share Review
Report Review

VERY GOOD AND EASY
May 28, 2015

VERY GOOD AND EASY

Date of experience: May 28, 2015
Jerry F.
0 reviews
0 helpful votes
Follow Jerry F.
Unfollow Jerry F.
Share Review
Report Review

Online payment was quick and convenient
May 28, 2015

Online payment was quick and convenient.

Date of experience: May 28, 2015
steven s.
0 reviews
0 helpful votes
Follow steven s.
Unfollow steven s.
Share Review
Report Review

Quick easy...
May 28, 2015

Quick easy...but I did not need a new tag; the old one was sufficient. I just needed a new sticker. This caused an overcharge on my credit card

Date of experience: May 28, 2015
Thomas K.
0 reviews
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Very easy app
May 28, 2015

Very easy app

Date of experience: May 28, 2015
Jaime D.
0 reviews
0 helpful votes
Follow Jaime D.
Unfollow Jaime D.
Share Review
Report Review

No comments
May 28, 2015

No comments

Date of experience: May 28, 2015
Susan L.
3 reviews
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

Rather easy
May 28, 2015

Rather easy. I was shocked to receive a totally new tag as I thought I was just renewing mine.

Date of experience: May 27, 2015
D J.
0 reviews
0 helpful votes
Follow D J.
Unfollow D J.
Share Review
Report Review

Purchasing was easy but I was quoted a much lower price than what went through on my card.

Date of experience: May 27, 2015
Brenda J.
6 reviews
0 helpful votes
Follow Brenda J.
Unfollow Brenda J.
Share Review
Report Review

Very fast and convenient
May 28, 2015

Very fast and convenient. I waited for over an hour during my lunch at the DMV today and could not stay to have my number called. Should have gone on line sooner!

Date of experience: May 27, 2015
JULIE J.
0 reviews
0 helpful votes
Follow JULIE J.
Unfollow JULIE J.
Share Review
Report Review

Very easy
May 27, 2015

Very easy

Date of experience: May 27, 2015
Chris D.
0 reviews
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review

Worrried about how to receive renewal
May 27, 2015

Worrried about how to receive renewal

Date of experience: May 27, 2015
William M.
0 reviews
0 helpful votes
Follow William M.
Unfollow William M.
Share Review
Report Review

Would be much more positive if I knew how much this cost before I decided on renewal and the difference between 1 and 2 year renewal. Total amount being billed was kept a secret and the fees were way to high for what was provided. Will not use this service again.

Date of experience: May 27, 2015
Brenda B.
5 reviews
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

Fast service, easy to use site..
May 27, 2015

Fast service, easy to use site. I am very satisfied!... thank you :)

Date of experience: May 27, 2015