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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Giselle C.
0 reviews
0 helpful votes
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It was easy to nagivate
June 4, 2015

It was easy to nagivate

Date of experience: June 4, 2015
Mary C.
5 reviews
0 helpful votes
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Quick and easy
June 4, 2015

Quick and easy

Date of experience: June 4, 2015
Wendy M.
0 reviews
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It was a very simple process, and the tags arrived ahead of schedule.

Date of experience: June 4, 2015
donald p.
0 reviews
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Very easy to navigate
June 4, 2015

Very easy to navigate

Date of experience: June 4, 2015
andrew w.
0 reviews
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Great job
June 4, 2015

Great job

Date of experience: June 4, 2015
kenneth H.
0 reviews
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A ripoff
June 4, 2015

A ripoff

Date of experience: June 4, 2015
William O.
0 reviews
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Quick and easy
June 3, 2015

Quick and easy

Date of experience: June 3, 2015
Leon F.
1 review
0 helpful votes
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Fine
June 3, 2015

Fine

Date of experience: June 3, 2015
Dawn O.
3 reviews
0 helpful votes
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What a ripoff!
June 2, 2015

What a ripoff! I mistakenly thought I was using the FL DOT website and didn't realize I was using a 3rd party website until after I submitted my credit card info. I sent an email requesting cancellation of services but have received no reply and the terms and conditions posted on their website give me little hope that that request will be responded to or honored. This is a company that does what you could do yourself on the official DOT website but charges you 4 times what it would cost you. I hope more people realize what a complete scam this is and post to warn others not to do business here. If you are considering using this service, read the terms and conditions FIRST...that alone will convince you not to do business with this service.

Date of experience: June 2, 2015
Bjorn L.
0 reviews
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It was great
June 2, 2015

It was great

Date of experience: June 2, 2015
MARK B.
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YOU CAN NOT RENEW MOTORCYCLE TAGS FROM THIS SITE! WILL NOT "CONTINUE" WITHOUT INCLUDING INS. CARRIER-MOTORCYCLE DO NOT REQUIRE INSURANCE IN FLORIDA. THAT OPTION SHOULD BE AVAILABLE ON THIS SITE

Date of experience: June 1, 2015
Matthew S.
0 reviews
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Super fast and easy
May 29, 2015

Super fast and easy. I wish all sites were this easy.

Date of experience: May 29, 2015
JimM S.
0 reviews
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Typical internet scam
May 29, 2015

Typical internet scam. Was in a hurry and didn't see it was not State of Florida website. They charge twice what the State charges

Date of experience: May 29, 2015
maryjane h.
0 reviews
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I WAS TRYING TO PLACE ORDER THROUGH INTERNET EXPLORE AND I HAD SUBMITTED 3 X BEFORE I HAD TO SWITCH OVER TO GOOGLE CHROME UGZZZZZZZZZZZ

Date of experience: May 29, 2015
jimmy p.
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Very easy and convient
May 29, 2015

Very easy and convient

Date of experience: May 28, 2015
ROSALIE S.
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Quick, easy and painless
May 28, 2015

Quick, easy and painless. Thank you. No need to follow up. Great job.

Date of experience: May 28, 2015
Giana L.
0 reviews
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Easy interface
May 28, 2015

Easy interface. Fast processing.

Date of experience: May 28, 2015
Taylor H.
0 reviews
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Much easier then the DMV site
May 28, 2015

Much easier then the DMV site

Date of experience: May 28, 2015
Judy C.
0 reviews
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Next time will be mailing or going to tag myself to renew my tag. It cost twice as much doing them online now. I understand is convenience but not worth the money.

Date of experience: May 28, 2015
John O.
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It was quick and easy!
May 28, 2015

It was quick and easy!

Date of experience: May 28, 2015