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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Alan U.
5 reviews
0 helpful votes
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Rather good
June 4, 2015

Rather good.

Date of experience: June 4, 2015
gustavo w.
0 reviews
0 helpful votes
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Very fast and easy
June 4, 2015

Very fast and easy

Date of experience: June 4, 2015
Amy P.
0 reviews
0 helpful votes
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It was fine
June 4, 2015

It was fine

Date of experience: June 4, 2015
Miguel C.
0 reviews
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Nice and fast
June 4, 2015

Nice and fast

Date of experience: June 4, 2015
Sharon H.
0 reviews
0 helpful votes
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I MAILED MY TAG RENEWAL & PERMANENT DISABLED PARKING PERMIT INTO YOUR OFFICE ON APRIL 25,2015. CHECK FOR36.10 WAS ENCLOSED ALSO DR. STATEMENT (A*******). They never came! Please follow up with me.

The E-tag fee I paid was double and the rush delivery took 1 week. The office here in Clearwater claims my parking & tag renewal was lost in the mail!

Date of experience: June 4, 2015
Brianna F.
0 reviews
0 helpful votes
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Very Fast and Easy
June 4, 2015

Very Fast and Easy

Date of experience: June 4, 2015
Juan L.
0 reviews
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Much better than standing in line
June 4, 2015

Much better than standing in line. Website easy to follow

Date of experience: June 4, 2015
DOMINIC G.
0 reviews
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Very user friendly
June 4, 2015

Very user friendly. Will continue to renew online in the future.

Date of experience: June 4, 2015
Amanda E.
0 reviews
0 helpful votes
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When I authorized the payment, the bill was $26. I ended up with a $95 bill somehow. I emailed 2 weeks ago, no response. Never will use this service EVER again. I would have GLADLY cancelled the order for a refund, had I been able to figure out how to do that on the website, after my surprise bill that was almost quadruple what I was told I was paying. TOTAL SCAM

Date of experience: June 4, 2015
Amy C.
0 reviews
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Easy to navigate
June 4, 2015

Easy to navigate

Date of experience: June 4, 2015
Stephane S.
0 reviews
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Pretty easy,it worked...
June 4, 2015

Pretty easy,it worked...and it did arrive within the time frame I was told

Date of experience: June 4, 2015
Barbara S.
0 reviews
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Much easier than I expected!
June 4, 2015

Much easier than I expected!

Date of experience: June 4, 2015
francis m.
0 reviews
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Easy as pie
June 4, 2015

Easy as pie

Date of experience: June 4, 2015
Nicole Y.
0 reviews
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Great!
June 4, 2015

Great! And cheaper...

Date of experience: June 4, 2015
Charles C.
0 reviews
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Very pleasant loved the cost
June 4, 2015

Very pleasant loved the cost.

Date of experience: June 4, 2015
TERESA P.
0 reviews
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VERY EASY TO RENEW ONLINE
June 4, 2015

VERY EASY TO RENEW ONLINE

Date of experience: June 4, 2015
Patten M.
0 reviews
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Easy
June 4, 2015

Easy

Date of experience: June 4, 2015
Marsha N.
0 reviews
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Very simple to complete
June 4, 2015

Very simple to complete

Date of experience: June 4, 2015
Jeremy N.
5 reviews
0 helpful votes
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Nice website, easy to use and fast!
June 4, 2015

Nice website, easy to use and fast!

Date of experience: June 4, 2015
matthew p.
0 reviews
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Quick and easy/
June 4, 2015

Quick and easy/

Date of experience: June 4, 2015