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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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MATTHEW M.
0 reviews
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Good
June 6, 2015

Good

Date of experience: June 6, 2015
kenneth k.
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Very easy to follow format, ordering went like it should fast & easy.

Date of experience: June 6, 2015
Michelle R.
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I understood everything it was very quick
June 6, 2015

I understood everything it was very quick. Thank you.

Date of experience: June 6, 2015
Kenneth A.
0 reviews
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First time to use this process
June 6, 2015

First time to use this process. Hope it all works out. The Process did work out and we were happy with the end results.

Date of experience: June 6, 2015
Rachele C.
0 reviews
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Very good
June 6, 2015

Very good

Date of experience: June 6, 2015
SHARLENE L.
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IT WAS EASY & FAST...
June 6, 2015

IT WAS EASY & FAST... I LOVED IT!

Date of experience: June 6, 2015
ryan l.
0 reviews
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Excellent, a privacy policy would help
June 6, 2015

Excellent, a privacy policy would help.

Date of experience: June 5, 2015
daniel m.
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Easy
June 6, 2015

Easy

Date of experience: June 5, 2015
Wesley H.
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Excellent ease of processing registration
June 6, 2015

Excellent ease of processing registration

Date of experience: June 5, 2015
James Z.
5 reviews
0 helpful votes
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Fast and easy
June 6, 2015

Fast and easy. Couldn't ask for more!

Date of experience: June 5, 2015
Dianna G.
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Was quick, easy and hassle free!
June 5, 2015

Was quick, easy and hassle free!

Date of experience: June 5, 2015
Russell E.
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Saved me a trip
June 5, 2015

Saved me a trip.

Date of experience: June 5, 2015
youssef l.
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Better then the long hours wait at the dmv office thank u

Date of experience: June 5, 2015
JEFFERY U.
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IT WAS EASY AND GOOD
June 5, 2015

IT WAS EASY AND GOOD.

Date of experience: June 5, 2015
Jerry h.
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There was nothing that talked about all the fees charged that would not be charged at the Clerks office. $19.95 service fee, $1.95 card processing fee and the $3,95 shipping. I think crooks is a good description.

Date of experience: June 5, 2015
Jane d.
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Very easy
June 5, 2015

Very easy

Date of experience: June 5, 2015
Virginia W.
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I was not able to do a second renewal without going completely out of the website and signing back inm

Date of experience: June 5, 2015
DAVID P.
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Website was very easy to use compared to previous years...thanks.

Date of experience: June 5, 2015
Boris C.
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Quick n Easy!
June 5, 2015

Quick n Easy!

Date of experience: June 5, 2015
YVETTE P.
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Clear and rapid...
June 5, 2015

Clear and rapid...thank you

Date of experience: June 5, 2015