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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Karen M.
0 reviews
0 helpful votes
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Easy to follow and process
June 7, 2015

Easy to follow and process.

Date of experience: June 7, 2015
Judy Q.
1 review
0 helpful votes
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Very easy to use!
June 7, 2015

Very easy to use! Wonderful

Date of experience: June 7, 2015
Jose S.
2 reviews
0 helpful votes
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Not satisfied with shipping process, Till this date I have not received my registration papers.

Date of experience: June 6, 2015
MARTIN P.
0 reviews
0 helpful votes
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GREAT SITE
June 7, 2015

GREAT SITE

Date of experience: June 6, 2015
Margaret T.
0 reviews
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Excellent
June 6, 2015

Excellent

Date of experience: June 6, 2015
Carolyn C.
0 reviews
0 helpful votes
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This is wonderful for me to be able to obtain my Registration Renewals without mailing or going to the Tax Collector's office. Thanks However, I guess I did not read 'the fine print' or all of the instructions but I was not aware of the shipping costs that were added.

Date of experience: June 6, 2015
Alan S.
0 reviews
0 helpful votes
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Very simple
June 6, 2015

Very simple.

Date of experience: June 6, 2015
Alice M.
0 reviews
0 helpful votes
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Easy renewals however costly
June 6, 2015

Easy renewals however costly.

Date of experience: June 6, 2015
Jeffrey C.
0 reviews
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So far, So Good
June 6, 2015

So far, So Good

Date of experience: June 6, 2015
HILARY G.
0 reviews
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REASONABLY EASY TO FOLLOW
June 6, 2015

REASONABLY EASY TO FOLLOW

Date of experience: June 6, 2015
kymberly f.
0 reviews
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NICE AND EASY
June 6, 2015

NICE AND EASY

Date of experience: June 6, 2015
Patricia W.
0 reviews
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The process was very user friendly
June 6, 2015

The process was very user friendly.

Date of experience: June 6, 2015
CHARLES P.
0 reviews
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This is completely unacceptable
June 6, 2015

This is completely unacceptable. Your charges are uncalled for.

Date of experience: June 6, 2015
christopher d.
0 reviews
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Quit with messages
June 6, 2015

Quit with messages

Date of experience: June 6, 2015
Lynette W.
0 reviews
0 helpful votes
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Ok
June 6, 2015

Ok

Date of experience: June 6, 2015
QUIOMARA M.
0 reviews
0 helpful votes
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Quick and easy
June 6, 2015

Quick and easy

Date of experience: June 6, 2015
JAIME T.
0 reviews
0 helpful votes
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Easy
June 6, 2015

Easy

Date of experience: June 6, 2015
Joan t.
0 reviews
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This was easy!
June 6, 2015

This was easy!

Date of experience: June 6, 2015
Cassia H.
0 reviews
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Great
June 6, 2015

Great

Date of experience: June 6, 2015
Kandy S.
0 reviews
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Doing tag renewal this way was easy and effient

Date of experience: June 6, 2015