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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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kevin m.
0 reviews
0 helpful votes
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Very quick, very easy, thank you
June 20, 2015

Very quick, very easy, thank you.

Date of experience: June 20, 2015
Donald T.
0 reviews
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Great and easy to use
June 20, 2015

Great and easy to use.

Date of experience: June 20, 2015
Shelly O.
0 reviews
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This was easier than the DMV
June 20, 2015

This was easier than the DMV

Date of experience: June 20, 2015
ALLAN F.
0 reviews
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EXCEPTIONAL SERVICE
June 20, 2015

EXCEPTIONAL SERVICE

Date of experience: June 20, 2015
UnhappyCustomer H.
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I am extremely unsatisfied with the customer service at eTagsdirect.com. I have tried to contact customer service via phone and e mail on numerous occasions. My phone calls were sent to voice mail after waiting in line for nonexistent customer service representatives who were supposedly on the line with other customers. My first e mail was ignored, and my second one was apparently added to my information file, but no one directly addressed my questions or concerns. I am extremely unhappy and will not recommend this service to anyone I know.

Date of experience: June 20, 2015
Larry B.
3 reviews
0 helpful votes
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This service is quick and simple
June 20, 2015

This service is quick and simple. Never use mail again

Date of experience: June 20, 2015
ann m.
0 reviews
0 helpful votes
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I wanted a 2 year renewal
June 20, 2015

I wanted a 2 year renewal.

Date of experience: June 20, 2015
sherry W.
0 reviews
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No comment
June 20, 2015

No comment

Date of experience: June 20, 2015
Alfredo V.
0 reviews
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IT MAKES LIFE EASY, ITS WAS EASY TO DO AND USE.

Date of experience: June 20, 2015
Brenda C.
0 reviews
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Very good
June 20, 2015

Very good.

Date of experience: June 20, 2015
Rebecca G.
0 reviews
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Not satisfied...
June 20, 2015

Not satisfied...feel as though there were hidden fees, and that this is not a legitimate option to renew your tags.

Date of experience: June 20, 2015
ALBERT C.
0 reviews
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Pretty easy way to renew
June 20, 2015

Pretty easy way to renew

Date of experience: June 20, 2015
Franz J.
0 reviews
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Quick, simple, and no hassle with filing out other paper work or fear of having a check lost in the mail. All I have left is to wait for my registration.

Date of experience: June 20, 2015
jessica H.
0 reviews
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It was quick and easy
June 20, 2015

It was quick and easy

Date of experience: June 20, 2015
Jaide f.
0 reviews
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Thank you for such an easy process
June 20, 2015

Thank you for such an easy process

Date of experience: June 20, 2015
MUHAMMAD C.
0 reviews
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Good thanks
June 20, 2015

Good thanks

Date of experience: June 20, 2015
kelly c.
0 reviews
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Bad billing
June 20, 2015

Bad billing

Date of experience: June 20, 2015
bettejewel n.
0 reviews
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Very satisfied with service
June 20, 2015

Very satisfied with service
Please email me confirmation of registration

Date of experience: June 20, 2015
Paul S.
0 reviews
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A lot cheaper and easier than ever before
June 20, 2015

A lot cheaper and easier than ever before

Date of experience: June 20, 2015
Olga C.
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It was very easy and quick
June 20, 2015

It was very easy and quick

Date of experience: June 19, 2015